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Medical Receptionist
2 months ago
Job Title: Medical Receptionist
Contract: 13 week(s)
Location: Pasadena, CA 91105
Hours: Day 5x8-Hour (08:00 - 17:00)
Pay 22$/hr and negotiable
Job Description:
Shift Hours: 8:00a-5:00p
Schedule Days: M-F
Interview Type: Teams
Required Qualifications:
• High School Diploma
• Fully vaccinated and boosted for COVID
• Experience with medical insurance, referral processes, and benefit plans
• 1-year recent experience working in an outpatient clinic or medical office setting
• Ability to read, understand, and respond to detailed oral and written instructions
*Scheduling experience as this position is more of an operator and scheduling appointments
*Insurance verification
Preferred Qualifications:
• 2+ years’ recent experience working as a Patient Service Representative
• Experience with CS-Link/Epic
• Understanding of medical terminology
*experience in high call volume (150-300 call) office/clinic
Job Duties:
• Primary point of contact for patient relations in person and by phone
• Greet patients and assist in resolving patient concerns and escalating as appropriate
• Check patients in/out and collect co-payments, give receipts, and reconcile payments
• Verify patient demographics and insurance information in CS-Link/Epic
• Schedule appointments and complete patient registration
• Process and track referrals and authorizations for various insurance types
• Handle patient/provider correspondence
• Explains polices, procedures, or services to patients
• Sanitize workspace using provided supplies and following department guidelines
COVID-19 Vaccine (Facility Guideline): Required - No Exemptions