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Medical Receptionist

2 months ago

Pasadena, United States Pinnacle Technology.com Full time
Job DescriptionJob Description

Job Title: Medical Receptionist
Contract: 13 week(s)
Location: Pasadena, CA 91105
Hours: Day 5x8-Hour (08:00 - 17:00)
Pay 22$/hr and negotiable

Job Description:

Shift Hours: 8:00a-5:00p

Schedule Days: M-F

Interview Type: Teams

 Required Qualifications:

• High School Diploma

• Fully vaccinated and boosted for COVID

• Experience with medical insurance, referral processes, and benefit plans

• 1-year recent experience working in an outpatient clinic or medical office setting

• Ability to read, understand, and respond to detailed oral and written instructions

*Scheduling experience as this position is more of an operator and scheduling appointments

*Insurance verification

 Preferred Qualifications:

• 2+ years’ recent experience working as a Patient Service Representative

• Experience with CS-Link/Epic

• Understanding of medical terminology

*experience in high call volume (150-300 call) office/clinic

 Job Duties:

• Primary point of contact for patient relations in person and by phone

• Greet patients and assist in resolving patient concerns and escalating as appropriate

• Check patients in/out and collect co-payments, give receipts, and reconcile payments

• Verify patient demographics and insurance information in CS-Link/Epic

• Schedule appointments and complete patient registration

• Process and track referrals and authorizations for various insurance types

• Handle patient/provider correspondence

• Explains polices, procedures, or services to patients

• Sanitize workspace using provided supplies and following department guidelines

 

COVID-19 Vaccine (Facility Guideline): Required - No Exemptions