Auto Insurance Customer Service Rep.
1 month ago
Access Insurance Underwriter, LLC is one of the fastest-growing insurance companies in the US and we are looking for a highly motivated and experienced Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Quoting and pre-binding of homeowner's/auto shop policies,
- Willing to get insurance customer service licensed
- Insurance experience is preferred but will train the right person.
- Must be willing to work in our West Palm Beach office
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