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Brand Communications Representative

2 months ago

Overland Park, United States OTW Full time
Job DescriptionJob Description

Here at OTW Events, we pride ourselves on being an integral part of the Kansas City area. We take pride in supporting local causes, events, and initiatives and are deeply committed to making a positive impact beyond our office walls.

We promote ongoing learning and professional growth, equipping our team with the necessary resources to excel in this sales and marketing-driven role, all while contributing to the advancement of amazing causes and initiatives from our clients.

Entry Level Brand Communications Representative Responsibilities:

  • Interact with customers and the community, ensuring satisfaction, driving sales, and supporting marketing endeavors for our clientele
  • Maintain a deep understanding of our client's products or services to provide accurate information, drive sales, and assist in marketing campaign optimization
  • Adhere to company policies, procedures, and ethical standards at all times
  • Attend training sessions and company meetings to stay updated on product knowledge, sales techniques, and company policies
  • Maintain detailed records of customer interactions to track sales, marketing contributions, and performance metrics

Requirements of an Entry Level Brand Communications Representative:

  • High school diploma or equivalent
  • Previous customer service or related experience is preferred but not required
  • Proven interpersonal skills
  • Flexibility to adapt and remain calm around changing customer needs and sales and marketing requirements
  • Effective time management and organizational skills to handle multiple customer inquiries efficiently
  • Adherence to company policies, industry regulations, and standards


 

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