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Preventative Maintenance Technician
2 months ago
The Preventative Maintenance (PM) Technician will service various press models at client sites, continually promoting customer satisfaction and loyalty through quality service and press performance.
Press evaluations: work to ensure customers press(s) are operating at their optimum level. Make necessary measurements to ensure press is stepped correctly. Recommend and replace parts as needed, make necessary adjustments such as calibrations, lubricate entire press.
Provide customer with recommended parts lists, maintenance procedures and tips and generate sales through PM audits
Part installation: install all parts ordered.
Print test press to ensure it is running to the customer's satisfaction.
Complete all paperwork including recommended parts list, Field Service Work Orders, PM check lists, expense reports etc. on a timely basis.
Sell additional PM contracts.
Must possess very good customer relations skills and represent Mark Andy in a positive manner.
Qualifications/Skills Required
Excellent customer service and problem-solving skills.
High attention to detail, strong organizational skills,
Ability to travel 80% of the time
Strong troubleshooting skills.
Ability to read basic electrical/mechanical and pneumatic diagrams
Capable of using multi-meter and micrometers
Regular attendance is a necessary and essential function of the position.
Education/Experience Required
High School degree or trade school degree
2 years customer service, electrical and mechanical experience
Personal Skills Required
Interact with others.
Work in high stress environment.
Deal with interpersonal conflicts.
Work with difficult customers.
Work in an office/manufacturing environment.
Coverage during certain periods.
Work Environment
Moderate to frequent exposure to shop environment; may be exposed to dust, odors, oils, fumes, chemicals, noise and moving parts. Work typically requires the usage of PPE and can require work on the facility’s production floor or customer’s production environment.
Physical Demands
Regularly required to sit, stand, bend, reach, climb, stoop, kneel, crouch and crawl and move about facility and/or customer’s facilities. Frequent lifting up to 50 pounds.
