Customer Service
1 week ago
Hello,
My name is Alex and I represent The Fountain Group. We are a national staffing firm and are currently seeking a Customer Service Coordinator position for a prominent client of ours. This is a hybrid role located in Torrance, CA 90504
Position Type: 1.5-year assignment (this is a temp to perm role, can convert before the 18-month mark)
Hybrid: Onsite Tues + Wed
Pay: $20.00 per hour W2
Shift: 6am-3pm M-F, 40 hours per week
o Responsible for providing customer service through timely response of all inquiries and requests that come in via phone or email. In addition, this position is responsible for the updating of our systems and materials that are related to all multi-firm training sessions
o Answer all incoming phone calls timely and handle accordingly
o Manage leads and provide timely assistance to Sales for order creation
o Register customers for sessions as required.
o Research and respond to all email inquiries same day as received.
o Responsible for verification of eligibility and processing of certificates
Qualifications/preferred skills:
o Open to: customer service, data entry or office support experience
o Comfortable using MS Office
o High School Diploma/equivalent required
Company DescriptionThe Fountain Group is a nationwide staffing firm with over 80 Fortune 100-500 clients. Since 2001, TFG has maintained a consistent standard of excellence, and our work is broadly recognized every year through numerous industry performance awards. Our success is a team effort.Browse our website below for additional information on our company.
The Fountain Group
4505 Woodland Corporate Blvd, Tampa, FL 33614
“We work in Life Sciences, Clinical, Engineering, IT, and more. Above all, we specialize in people.”Company DescriptionThe Fountain Group is a nationwide staffing firm with over 80 Fortune 100-500 clients. Since 2001, TFG has maintained a consistent standard of excellence, and our work is broadly recognized every year through numerous industry performance awards. Our success is a team effort.\r
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Browse our website below for additional information on our company.\r
\r
The Fountain Group\r
\r
4505 Woodland Corporate Blvd, Tampa, FL 33614\r
“We work in Life Sciences, Clinical, Engineering, IT, and more. Above all, we specialize in people.”
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