Protective Services Worker Berkshire County

2 weeks ago


Pittsfield, United States LifePath Inc. Full time $24
Job DescriptionJob DescriptionProtective Services Worker An exciting full-time opportunity to join a dynamic team dedicated to elder protective services. The position is located in our Pittsfield office and services Berkshire County. The Protective Services Worker (PSW) conducts thorough assessments of reports of elder abuse, neglect, financial exploitation and self-neglect. This involves consumer home visits throughout Berkshire County on a daily basis. The PSW provides services and/or referrals to help mitigate risks. The successful candidate will be competent in forming positive partnerships with local agencies and affiliated professionals involved with providing protective services and supports. Successful applicants will have outstanding crisis intervention skills, be detail oriented, and have excellent interpersonal communication skills.

Position pays $24 per hour, 6% pay differential for bilingual skills. There is a $1500 sign-on bonus payable in two equal installments at 60 days and 9 months of employment. Opportunity to earn additional compensation by serving on the on-call team after six months of service but not required.

It is a full-time position, M-F, 35 hours per week, with a requirement to be available to work off hours in emergencies and to attend training.

This is a key position accompanied with mileage reimbursement, excellent work environment and an outstanding benefits package including; Health, Dental, Vision, Company-paid Life Insurance, Short-term disability and HRA. Additionally the position offers a 401K retirement plan, flex scheduling/hybrid work options and generous paid time off.

Qualifications & Skills for the Protective Service Worker:

  • A bachelors’ degree in social work, human services, criminal justice, public health, gerontology or related field or advanced studies, or
  • Equivalent experience conducting home visits, and crisis intervention experience.

Ideal candidate will have excellent:

  • Interpersonal skills.
  • Documentation & record-keeping accuracy.
  • Computer proficiency.
  • Time management.
  • Clinical skills.
  • Ability to establish positive relations.
  • Flexibility.
  • Compliance/regulations experience.

Please submit your cover letter and resume. LifePath is deeply committed to the principles of equity, diversity and inclusiveness. Bilingual, minorities, women and candidates with disabilities are encouraged to apply.

Essential Job Functions of the Protective Services Worker:

  • Receive reports of abuse, neglect, self neglect, financial exploitation and self neglect of elders – age 60 and over.
  • Conduct in-depth investigations to determine whether abuse, neglect, self neglect, or financial exploitation has occurred.
  • Daily in-person visits to consumers' homes.
  • Respond to emergency situations providing crisis intervention as appropriate.
  • Develop and implement service plan with participation and approval of elder.
  • With supervisory input, determine need for court petition for a Protective Order or Guardianship/Conservatorship/Rep. Payee.
  • Initiate and participate in case conferences with service providers and/or family members as appropriate.
  • Work collaboratively with LifePath staff, service providers, and other professionals.
  • Report situations involving serious abuse, exploitation, or death to the DA’s office.
  • Maintain accurate and up-to-date records in client’s file.
  • Participate in on-call Emergency Beeper Coverage.
  • Educate the community (general public, mandated reporters, service providers, elders) on what constitutes abuse, neglect and financial exploitation, how to make a Protective Services Report and what the Protective Services Program can and cannot do.
  • Establish linkages with other professionals involved in Protective Service cases including: police, Probate Court, DA’s office, hospital social work departments and discharge planners, Emergency Services, etc.




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