Service & Installation Technician

3 weeks ago

Forest Park, United States Illinois Alarm Full time
Job DescriptionJob Description

About Us:

Established in 1978, Illinois Alarm is a leader in electronic life safety & security solutions for the past 46 years.  We are dedicated to providing exceptional service to our subscribers. We are looking for a highly motivated individual who values customer service and teamwork to join our dynamic team.

 

Responsibilities:

- Install and service burglar alarms, fire alarms, camera systems, access control and intercom

- Provide excellent customer service and support.

- Work collaboratively with the team to ensure high-quality installations and service.

 

 

Requirements:

-Must possess State of Illinois Permanent Employee Registration Card (PERC) or have proper back ground to obtain PERC card.

-Ability to communicate effectively in both written and verbal communication formats to subscribers and office staff.

-Ability and willingness to adhere to all Illinois Alarm installation and employment policies.

- Minimum of 3 years of experience in the low voltage industry.

- Proven expertise in installing and servicing burglar alarms, fire alarms, and camera systems.

- Ability to use a computer and familiar with Microsoft Word, Outlook and Excel.

-Attention to detail and time management skills.

-Ability to read blueprints.

-Knowledge of National Electrical Code, NFPA 72 & 101, International Building Code or the ability to learn.

-Ability to work on your own with minimum direction / supervision.

-Familiarity with a Volt O Meter.

-Ability to drive-in all-weather conditions.

-Ability to lift packages and equipment boxes from 5 lbs. to 50 lbs. if necessary.

-Ability to perform On Call Service (after hours, weekends, holidays on request).

- NICET Level 1 certification preferred; if not certified, must be able to obtain NICET Level 1 within 18 months of hire.

 

What We Offer:

-Competitive pay.

- Service vehicle, company cell phone, iPad, laptop and uniforms provided.

- 40 hours of Paid Time Off (PTO).

-Holiday Pay.

- Continued Education paid for by Illinois Alarm.

- Comprehensive health care benefits through Blue Cross Blue Shield, 100 % paid for by Illinois Alarm.

- Dental and vision coverage through Delta Dental & Delta Vision, 100 % paid for by Illinois Alarm.

- Company-paid life insurance policy.

- Custom bonus policy offering additional PTO, which can be used or paid out at the end of each year.

 

We are the first and longest Bosch Authorized Security Dealer in Illinois, Kidde ESD, Pro Data Key Certified Dealer, and Authorized Digital Watchdog Dealer.

 

Illinois Alarm Service is an equal opportunity employer.

Company DescriptionEstablished in 1978, Illinois Alarm Service, Inc. provides professional sales, installation, service, inspections and monitoring within the Chicagoland Metropolitan market. We have a strong belief in protecting and saving lives, with a strong emphasis on the relationships we build through our services. Illinois Alarm is a family owned and operated company, with a fun and exciting company culture. We are the first and longest Bosch Authorized Security Dealer in Illinois as well as a Kidde Engineered Systems Dealer. We also service and support Fire Lite, Silent Knight, Gamewell, Edwards, Notifier, Simplex, Ademco / Honeywell, 2GIG and Digital Watchdog equipment.

Our customer base is focused on commercial, industrial, governmental, and educational with a small size residential base.

We are seeking to hire a candidate with a can-do attitude who is ready to apply their knowledge, problem-solving skills with an innovative mind that has a high integrity and personal development.

Benefits paid for by Illinois Alarm after 90 days of employment

Our Code of Professional Ethics:

We acknowledge our responsibly to our subscribers, to be fair and candid in the evaluation of their protective system requirements, to provide the best system available consistent with their economic considerations.

We acknowledge our responsibility to the public protection agencies, to assist them in every way in the performance of their duties.

We acknowledge our responsibility to our industry, to strive continuously to improve our competence and the quality of our service, so we may enhance our subscriber’s protection.

We acknowledge our responsibility to our business associates, employees, suppliers, competitors, or others to be honest and courteous in all our dealings.

We acknowledge the trust placed in us by others, particularly our subscribers, and therefore we will always be guided by a spirit of honor and fairness in all our activities.Company DescriptionEstablished in 1978, Illinois Alarm Service, Inc. provides professional sales, installation, service, inspections and monitoring within the Chicagoland Metropolitan market. We have a strong belief in protecting and saving lives, with a strong emphasis on the relationships we build through our services. Illinois Alarm is a family owned and operated company, with a fun and exciting company culture. We are the first and longest Bosch Authorized Security Dealer in Illinois as well as a Kidde Engineered Systems Dealer. We also service and support Fire Lite, Silent Knight, Gamewell, Edwards, Notifier, Simplex, Ademco / Honeywell, 2GIG and Digital Watchdog equipment.\r
\r
Our customer base is focused on commercial, industrial, governmental, and educational with a small size residential base.\r
\r
We are seeking to hire a candidate with a can-do attitude who is ready to apply their knowledge, problem-solving skills with an innovative mind that has a high integrity and personal development.\r
\r
Benefits paid for by Illinois Alarm after 90 days of employment \r
\r
Our Code of Professional Ethics:\r
\r
We acknowledge our responsibly to our subscribers, to be fair and candid in the evaluation of their protective system requirements, to provide the best system available consistent with their economic considerations.\r
\r
We acknowledge our responsibility to the public protection agencies, to assist them in every way in the performance of their duties.\r
\r
We acknowledge our responsibility to our industry, to strive continuously to improve our competence and the quality of our service, so we may enhance our subscriber’s protection.\r
\r
We acknowledge our responsibility to our business associates, employees, suppliers, competitors, or others to be honest and courteous in all our dealings. \r
\r
We acknowledge the trust placed in us by others, particularly our subscribers, and therefore we will always be guided by a spirit of honor and fairness in all our activities.

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