Consumer Collections

2 weeks ago


Atlanta, United States firstPRO 360 Full time
Job DescriptionJob Description

firstPRO 360 is assisting their client in the Buckhead area to find a motivated and experienced Consumer Collections Representative/Associate to join our Collections Team. The ideal candidate will have a strong background in consumer or Third-Party collections, excellent communication skills, and the ability to work in a fast-paced environment.

You will be required to come into the office 6 days a year. Other than those 6 days, you will be remote.

Key Responsibilities:

  • Ability to identify issues to know when to escalate to management
  • Contact customers to resolve outstanding past due payment (s)
  • Negotiate payment plans and settlements with customers as needed
  • Collaborate with Customer Service, Originations, and others to resolve customer disputes and issues

Qualifications:

  • High school diploma or equivalent
  • Must have Auto Dialer experience
  • Knowledge of FDCPA regulations
  • 2+ years of experience in consumer collections
  • Strong knowledge of collection laws and regulations
  • Excellent communication and negotiation skills
  • Ability to work independently and as part of a team
Company DescriptionfirstPRO 360 is a professional recruitment firm that has been providing talented professionals with opportunities since 1986. We invest in building relationships with people and businesses to benefit the communities that we live and work in.

Our success is built on a foundation of absolute integrity and the highest dedication to providing value both within and beyond our organization.Company DescriptionfirstPRO 360 is a professional recruitment firm that has been providing talented professionals with opportunities since 1986. We invest in building relationships with people and businesses to benefit the communities that we live and work in. \r
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Our success is built on a foundation of absolute integrity and the highest dedication to providing value both within and beyond our organization.

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