Customer Service Advisor

3 weeks ago


Sacramento, United States Vinnies Northbay Airstream Repair Full time
Job DescriptionJob Description

We are seeking a Customer Service Advisor to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Greet clients at drop off and prepare estimate.
  • Provide information about the products and services
  • Perform follow-up during repairs and prepare invoices.
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Final close and payment collection at pickup.
  • Approx 30 clients per month

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionOur company is recognized as the gold standard in the Airstream community. We offer a complete range of services and upgrades to your late model Airstream. We are fair, honest and plan to be around for many years to come. We are looking for someone that fits the same company profile. Lets work together to please our clients and have some fun along the way.

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