Receptionist Customer Service

1 week ago


Mesquite, United States Matsun Nutrition Inc Full time
Job DescriptionJob Description

We are seeking a Receptionist Customer Service to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints via phone, online portals, and email
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Enter and process orders, payments, and other data into databases

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • General understanding and fluency in email, excel, word processing, social media interactions
Company DescriptionMatsun Nutrition is a growing dietary supplement manfuacturing company specializing in liquids. We sell our products to businesses, consumers and through online retailers like amazon.Company DescriptionMatsun Nutrition is a growing dietary supplement manfuacturing company specializing in liquids. We sell our products to businesses, consumers and through online retailers like amazon.

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