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Front Office Support

3 months ago

Warren, United States Avaneer Dental Studio Full time
Job DescriptionJob Description

Job Summary:
The Front Office Support role at Avaneer Dental Studio is crucial for ensuring the smooth and efficient operation of the laboratory's front office. This position involves handling administrative tasks, providing excellent customer service, and facilitating communication between clients and the dental laboratory team.

Key Responsibilities:

  1. Customer Service:

    • Greet and welcome clients, visitors, and delivery personnel in a professional and friendly manner.
    • Answer phone calls, emails, and other inquiries promptly and courteously.
    • Provide clients with information about services, pricing, and turnaround times.

  2. Scheduling and Coordination:

    • Schedule appointments and manage the laboratory’s calendar.
    • Coordinate with dental offices to arrange the pickup and delivery of dental cases.
    • Ensure timely and accurate communication between the laboratory team and clients.

  3. Administrative Tasks:

    • Maintain client records and update the laboratory’s database with current information.
    • Process orders, invoices, and payments accurately and efficiently.
    • Prepare and distribute reports, memos, and other documents as needed.

  4. Office Management:

    • Monitor and order office supplies to ensure the front office is well-stocked and organized.
    • Maintain a clean and orderly front office environment.
    • Assist with other administrative duties as required by the Office Manager or Laboratory Manager.

  5. Quality Control:

    • Verify the accuracy of client information and orders before processing.
    • Ensure all client interactions and transactions are documented properly.
    • Handle sensitive information with confidentiality and professionalism.

  6. Team Collaboration:

    • Work closely with dental technicians, laboratory staff, and management to ensure smooth operations.
    • Participate in team meetings and contribute to continuous improvement initiatives.
    • Provide support to other team members as needed.
Company DescriptionAvaneer Dental Studio provides top-notch dental care for patients of all ages. Our experienced and highly skilled dentists provide a comprehensive range of treatments, including preventive care, restorative treatments, cosmetic dentistry, orthodontics, and implant services. We use the latest technology to ensure our patients receive the best possible results. With our caring and attentive staff, we strive to make each visit comfortable and relaxed while providing professional results that last.Company DescriptionAvaneer Dental Studio provides top-notch dental care for patients of all ages. Our experienced and highly skilled dentists provide a comprehensive range of treatments, including preventive care, restorative treatments, cosmetic dentistry, orthodontics, and implant services. We use the latest technology to ensure our patients receive the best possible results. With our caring and attentive staff, we strive to make each visit comfortable and relaxed while providing professional results that last.