Senior Administrator Employee Relations #16417818
3 weeks ago
Primary Duties and Responsibilities
In partnership with Labor Relations, you will facilitate complaint resolution, when appropriate. In this role, you will effectively coordinate investigations and/or collaborate with Labor Relations, Office of Compliance, HR, Local/General Counsel and Executive Leadership when appropriate/required.
Representative Functions:
- 7+ years of progressive experience in employee relations/complaint investigations (or related experience).
- Experience in a union environment preferred.
- Ability to lead and conduct all aspects of complex workplace investigations.
- Working knowledge of employment laws and regulations (e.g. DOL, EEOC, Title IX, FMLA/CFRA, ADA, etc).
- Strong analytical skills to interpret and dissect complex issues.
- Strong written communication skills to write clear, concise, and logical reports, correspondence and summaries.
- Strong oral communication skills to effectively convey and explain information to all levels of employees and management. Strong skills in effectively conducting investigatory interviews.
- Strong interpersonal skills; with ability to listen well, demonstrate sensitivity to all parties, and facilitate resolutions.
- Ability to build relationships and work collaboratively
- MS Office Suite proficiency (MS Word, Outlook, Power Point, etc).
- Performs related duties as required.
Desirable Qualifications:
- Proven work experience as an Employee Relations Investigator or similar
- Exceptional written and verbal communication
- Excellent organizational skills and attention to detail
- Strong problem-solving ability
- Ability to invest time and attention in the investigation
- Strong planning and project management skills
- Forward-thinking mindset
- Aptitude for multitasking
- Willingness to seek outside help
- Ability to establish rapport
- Respect for others
- Objectivity
- Ability to listen carefully
- Ability to assess credibility and draw conclusions
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