Self Storage Resident Manager

2 weeks ago

Falls Church, United States Self Storage Services, Inc. Full time
Job DescriptionJob Description

Our full time Property Managers are responsible for the daily operations of their facility. This person reports to the Asset Manager for the region. Our Property Managers are reliable, personable, motivated and self-sufficient individuals. Primary duties are leasing units, customer service and handling accounts receivable. These individuals have strong computer skills and the ability to handle customers efficiently. This opportunity is for a live-in manager; an apartment is provided onsite. This is an independent work environment. Office hours are 9am-5pm Monday-Saturday. Saturday availability is required. This is an independent work environment.

Job Description:

Responsible for renting/managing self storage units and commercial office space

Responsible for phone, internet and walk-in lead conversions

Responsible for recommendations and implementation of local marketing initiatives

Responsible for retail sales, marketing to local businesses and apartment managers

Responsible for customer service (rentals, payments, sales and customer issues)

Ability to be driven by performance goals (budget, retail goals, etc.)

Ability to articulate service and product features and how they will benefit our customers

Responsible for ensuring facility is stocked with retail merchandise

Responsible for maintaining customer files and auction statuses

Responsible for maintaining and improving facility appearance

Responsible for daily walk-through of our facility

Responsible for remote deposits

Responsible for monthly audit file reporting

Responsible for cleaning vacant units (sweeping, mopping, dusting, etc.)

Job Qualifications:

Must be eligible to work in the United States

Must have a valid driver's license

Pre-employment background screening

Must have a High School Diploma/GED equivalent and at least two years of related experience (sales/customer service/leasing/rentals)

Must be a team player and have strong leadership skills

Must be profit driven

Proficient with computers: Outlook, Word, Internet

Have an analytical mind and ability to understand and interpret financials

Job requires constant movement and must be able to lift and move 35 lbs.

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