Filli Cafe Service Crew

Job DescriptionJob Description

Responsible for the service standards of serving customers.
• Clean and prepare condiments.
• To achieve Budgeted Sales target achievement.
• Does not leave the work area without notifying the cashier/outlet in charge.
• Perform all side duties established by the outlet in charge.
• They are responsible for the Cleanliness of the Outlet at all times or under the supervision of the Supervisor/Manager.
• To be familiar with food and menu terminology.
• The set service standards to be followed while serving the guest.
• To follow company policies, procedures, and food and beverage standards.
• To offer quality service at all times.
• To operate according to all account policies and procedures of thOutletet.
• Outleture orders are thoroughly checked before serving to the guest.
• To upsell food and beverage products.
• To ensure that all departmental employees follow personal hygiene and grooming standards, fire safety rules, and health and safety rules.

Company DescriptionMr Rafih FiLLi is a fun-loving person who enjoys being in the company of his friends. The history of the name FiLLi traces back to his school days when his friends gave Mr. Rafih the title FiLLi. Little did anyone know that this name, given for the sake of fun, would one day lead to the establishment of FiLLi. The signature FiLLi Zafran Tea is a result of his own determination to introduce a specialty tea in the market that people would love.

Today, this chaiwala owns many outlets under the brand ‘FiLLi Cafe’ spread across 11 countries, enjoying a significant presence in UAE. But still, FiLLi claims that brewing the crowd-pleaser was difficult and that the taste only gradually caught on. “I just experimented with a tea bag and gave it to the regulars, and they liked it.” After seeing the beverage gain popularity among his usual customers, FiLLi stepped up its promotion among his clientele, surviving purely on word of mouth. FiLLi’s concept of refining and repackaging the traditional tea worked. The entrepreneur has struck a chord with the local market as he has unearthed a horde of tea lovers in the UAE, traditionally dominated by coffee drinkers. Growth has been steady for FiLLi, who opened his second store in Dubai’s Mankhool area in 2008. The home-grown chain aims to have at least 127 stores in the UAE by 2025.Company DescriptionMr Rafih FiLLi is a fun-loving person who enjoys being in the company of his friends. The history of the name FiLLi traces back to his school days when his friends gave Mr. Rafih the title FiLLi. Little did anyone know that this name, given for the sake of fun, would one day lead to the establishment of FiLLi. The signature FiLLi Zafran Tea is a result of his own determination to introduce a specialty tea in the market that people would love.\r
\r
Today, this chaiwala owns many outlets under the brand ‘FiLLi Cafe’ spread across 11 countries, enjoying a significant presence in UAE. But still, FiLLi claims that brewing the crowd-pleaser was difficult and that the taste only gradually caught on. “I just experimented with a tea bag and gave it to the regulars, and they liked it.” After seeing the beverage gain popularity among his usual customers, FiLLi stepped up its promotion among his clientele, surviving purely on word of mouth. FiLLi’s concept of refining and repackaging the traditional tea worked. The entrepreneur has struck a chord with the local market as he has unearthed a horde of tea lovers in the UAE, traditionally dominated by coffee drinkers. Growth has been steady for FiLLi, who opened his second store in Dubai’s Mankhool area in 2008. The home-grown chain aims to have at least 127 stores in the UAE by 2025.

---