Business Growth Account Manager

3 weeks ago

Washington, United States CaptionCall, LLC Full time
Job DescriptionJob Description

Company Summary

Our Mission…Harnessing the power of language, we connect diverse people and enrich the human experience.

Our Vision…To provide global language services that expand opportunities, nurture belonging, and empower the world to connect beyond words.

As one of the world’s leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.

Sorenson’s impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities. As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees.

Job Summary

Help make a difference

CaptionCall by Sorenson is looking for a caring, customer service oriented Business Growth Account Manager with a passion for helping people with hearing loss communicate with the world This position will be responsible for promoting the CaptionCall by Sorenson and service by seeking opportunities to share our services directly with eligible customers through events, presentations and supporting the office visits of local Account Managers demonstrating the product, explaining how it enriches lives, generating leads, and growing our opportunities. This is a full-time position with potential for career growth and advancement.

Essential Duties and Responsibilities

  • Generate leads that are installed by demonstrating the CaptionCall by Sorenson service directly to eligible users, Hearing Healthcare Providers or Senior Community Administrators and Veteran Hospitals when directed by their Outreach Manager.
  • When assigned, work with Hearing Care Professionals on the patient referral process
  • Represent CaptionCall at various events as assigned
  • Adhere to strict compliance policies set by the company
  • Utilize company CRM to log daily activities
  • The Business Growth Account Manager has access to highly confidential, sensitive information relating to the employees of Sorenson. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.
  • Other duties as assigned

Supervisory Responsibility

This position has no supervisory responsibilities.

Travel Requirements

Travel Requirements: 50-75%

Education

Minimum: High School Diploma or GED

Knowledge, Skills, and Abilities

  • Provide excellent customer service
  • Ability to meet or exceed Business Growth Account Manager expectations and maintain established goals set forth by department management
  • Ability to work evenings and weekends as needed
  • Ability to drive and travel via air as needed
  • Ability to tailor to unique needs of individual healthcare professionals
  • Must be able to comfortably and clearly present to large and small groups.
  • Must be able to adapt to various sales situations and environments
  • Must be reliable, organized and punctual
  • Must be able to work independently
  • Ability to effectively communicate in English through reading, writing, speaking and listening
  • Outside Sales or similar experience
  • Familiarity with assistive devices for those with hearing loss is a plus
  • Experience working with senior citizens
  • Basic computer knowledge and experience
  • Positive attitude, team player, good interpersonal communication skills and able to work across company departments.

Working Conditions and Physical Requirements

  • Daily driving is required. Must have a reliable, licensed and insured vehicle available at all times
  • Possess and maintain a valid driver license
  • Maintain a good driving record
  • Must have a PC (not a mac) and a high speed Internet connection to perform essential job duties.
  • Must be able to walk, bend, crawl, kneel, lift and move furniture as needed

Disclaimer

This position has access to highly confidential, sensitive information relating to the employees, customers, and technologies of Sorenson Communications and CaptionCall. It is essential that applicant possess the requisite integrity to maintain the information in strictest confidence.

Equal Employment Opportunity:

CaptionCall and Sorenson Communications are an EOE, Disability/Age Employer.

As one of the world’s leading language services providers, Sorenson combines patented technology with human-centric solutions. We strive to increase diversity, equity, inclusion, and accessibility for underrepresented people through communication solutions for all: call captioning and video relay services, over-video and in-person sign language and spoken language interpreting, translation, real-time captioning, and post-production language services.

Sorenson’s impact vision and plan extends to supporting employment opportunities for diverse employees, customers, and communities.  As a minority-owned company, we are committed to expanding opportunities for underserved communities while promoting an inclusive workplace for our own employees. 

  • Strategic Accounts Manager, Growth

    4 weeks ago

    Washington, United States Kroll Full time

    We are looking for an experienced Strategic Accounts Manager to assist the Strategic Accounts Leaders in managing our critical clients. You will be responsible for nurturing and expanding relationships with our high-value clients across private equity, financial, law and corporate channels. Your role is critical in ensuring client satisfaction, maximizing...

  • Strategic Accounts Manager, Growth

    3 weeks ago

    Washington, United States Kroll Full time

    Job DescriptionWe are looking for an experienced Strategic Accounts Manager to assist the Strategic Accounts Leaders in managing our critical clients. You will be responsible for nurturing and expanding relationships with our high-value clients across private equity, financial, law and corporate channels. Your role is critical in ensuring client...

  • Strategic Accounts Manager, Growth

    5 days ago

    Washington, United States Kroll Full time

    Job Description We are looking for an experienced Strategic Accounts Manager to assist the Strategic Accounts Leaders in managing our critical clients. You will be responsible for nurturing and expanding relationships with our high-value clients across private equity, financial, law and corporate channels. Your role is critical in ensuring client...

  • Manager, Membership Account Management

    4 weeks ago

    Washington, United States Business Group on Health Full time

    ABOUT US Business Group on Health, a 501(c)(3) nonprofit organization, is a member network of health and benefits professionals who represent large employers and industry partners across the U.S. and globally. Our members are primarily Fortune 500 companies and large public sector employers, including the most innovative health care purchasers, who provide...

  • Senior Account Manager

    3 days ago

    Washington, United States Specialized Group Full time

    Senior Account Manager / Business Development (Electronics / Automotive) Our client is a global technology and service company, recruiting a Senior Account Manager who will focus on business development to drive continued growth. Positions are available in both the automotive or electronics categories. Suitable candidates should come from backgrounds in...

  • Corporate Accountant

    2 days ago

    Washington, United States E BUSINESS INTERNATIONAL Full time

    **Role: Corporate Accountant** **Location: Washington, DC** **Job type: Full Time/Permanent** Corporate Accountant will be responsible for all financial, accounting, and reporting aspects normally associated with the corporate day to day activities. **Key Responsibilities**: - Preparing workpapers supporting monthly close process and month end balances...

  • Sales Account Executive

    3 days ago

    Washington, United States Centric Business Systems Full time

    Job DescriptionJob DescriptionPurposeThe primary responsibility for this position is selling business technology solutions through prospecting and cold calling.ResponsibilitiesTelephone prospecting & face to face cold callingConducting client needs analysisDevelop solutions for new and existing customers that include Hardware, Software and Managed Services...

  • Growth Marketing Manager

    4 weeks ago

    Washington, United States Trestleiq Full time

    Trestle is a technology company based in Bellevue, Washington, that is building the next generation of data products for businesses. We provide quality identity data APIs to help businesses improve their lead management and call operations through accurate customer verification and enrichment. We are trusted by enterprise customers, like Twilio,...

  • Account Manager

    1 day ago

    Washington, United States Bradken Full time

    A newly created opportunity as an Account Manager to join our Sales Team in Burswood. 15th May, 2024 Who We Are: Bradken is equipping the resource sector to sustainably advance society. As a an Account Manager you'll be joining a global leader in the design, manufacture and supply of wear products and services for mining equipment.Our 3000 - strong global...

  • Account Manager

    1 month ago

    Washington, United States Scantron Corporation Full time

    Secur-Serv, a division of Scantron Corporation, is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and healthcare industries. **Why Scantron?** -...

  • Accounting Manager

    2 days ago

    Washington, United States TalEx Full time

    Accounting Manager About TalEx Since our inception in 2012, TalEx has set out to disrupt the HR & Talent/Staffing Management industry. Purposefully designed to connect great companies and great talent, we have become a white glove boutique firm known for our agility and high operational excellence standards. TalEx offers unprecedented customer service by...

  • Accounting Manager

    15 hours ago

    Washington, United States CoStar Group Full time

    Job Description CoStar Group Company Intro: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties,...

  • Accounting Manager

    2 days ago

    Washington, United States CoStar Group Full time

    Job Description CoStar Group Company Intro: CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces.? Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the worlds real estate, empowering all people to discover properties,...

  • Account Manager

    4 weeks ago

    Washington, United States CloudHesive Full time

    The Cloud Sales Account Executive - Atlanta, GA is responsible for driving new logo sales and nurturing the growth of existing accounts. In this role, you will wear multiple hats including hands-on sales engagements, identifying target companies, uncover customer's challenges to create sales opportunities, and introduce CloudHesive's value proposition. The...

  • Sr. Account Manager

    2 weeks ago

    Washington, United States National Instruments Full time

    Job DescriptionWe are seeking an experienced and dynamic Senior Account Manager specializing in Aerospace and Defense to join our team. As a key member of our sales organization, you will be responsible for managing and growing relationships with our top-tier customers in the Aerospace, Defense, and Government market. The ideal candidate will possess a deep...

  • Account Manager

    5 days ago

    Washington, United States CloudHesive Full time

    The Cloud Sales Account Executive - Atlanta, GA is responsible for driving new logo sales and nurturing the growth of existing accounts. In this role, you will wear multiple hats including hands-on sales engagements, identifying target companies, uncover customer's challenges to create sales opportunities, and introduce CloudHesive's value proposition. The...

  • Accounting Manager

    15 hours ago

    Washington, United States TalEx Full time

    Accounting Manager About TalExSince our inception in 2012, TalEx has set out to disrupt the HR & Talent/Staffing Management industry. Purposefully designed to connect great companies and great talent, we have become a white glove boutique firm known for our agility and high operational excellence standards.TalEx offers unprecedented customer service by...

  • Sr. Account Manager

    5 days ago

    Washington, United States National Instruments Full time

    Job Description We are seeking an experienced and dynamic Senior Account Manager specializing in Aerospace and Defense to join our team. As a key member of our sales organization, you will be responsible for managing and growing relationships with our top-tier customers in the Aerospace, Defense, and Government market. The ideal candidate will possess a deep...

  • Sr. Account Manager

    2 weeks ago

    Washington, United States National Instruments Full time

    Job Description We are seeking an experienced and dynamic Senior Account Manager specializing in Aerospace and Defense to join our team. As a key member of our sales organization, you will be responsible for managing and growing relationships with our top-tier customers in the Aerospace, Defense, and Government market. The ideal candidate will possess a deep...

  • Technical Account Manager

    2 weeks ago

    Washington, United States Oleria Security Full time

    Are you an experienced Technical Account Manager looking to make a significant impact in the cybersecurity industry? Oleria is a quickly growing enterprise cybersecurity startup founded by industry luminaries Jim Alkove and Jagadeesh Kunda. Our team brings deep security, data, and SaaS experience building and securing some of the world’s largest platforms...