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Universal Banker I

1 month ago

Liberty Hill, United States Security State Bank & Trust Full time
Job DescriptionJob DescriptionDescription:

Position Summary:

The Universal Banker 1 serves a multi-purpose role and fulfills the responsibilities of a Teller and Account Specialist. This position is responsible for delivering quality customer experiences to current and potential customers. Employees in this position must demonstrate a general knowledge of all bank products and services. The Universal Banker must possess a positive attitude, good communication skills and a strong work ethic.

Responsibilities:

  • Emulate SSB&T Core Values

Teller Specific:

  • Accept and process deposits and loan payments
  • Cash checks, savings withdrawals and Savings Bonds
  • Process change orders for Commercial Customers
  • Record/Process night drop and mail deposits
  • Process cashier’s checks and gift cards
  • Process online transfers
  • Balance cash drawer, vault and ATM
  • Process coins through coin counter
  • Customer entry to Safe Deposit Box
  • Process & balance teller capture
  • Verify new account input on core system
  • Provide customer support for stop payments, outgoing collections, address changes, etc.
  • Accept/order foreign currency
  • Review weekly non-customer list for OFAC
  • Other duties as assigned

Account Specialist Specific:

  • Open and prepare documents for all new and revised accounts
  • Maintain a thorough knowledge of all products and services offered
  • Process check orders
  • Reconcile and prepare reports
  • Safe deposit duties
  • Prepare account letters
  • Assist customers with questions and issues
  • Provide Notary Services
  • Prepare paperwork on fraudulent activity as necessary
  • Conduct PIN changes, increase limits and issue debit cards
  • Close accounts as necessary
  • Accept and process stop payments
  • Dormant account releases
  • Document scanning
  • Accept and process wire transfers
  • Assist customers with Electronic Banking issues
  • Other duties as assigned


Requirements:
  • High School Diploma or General Education Diploma
  • Ability to handle large amounts of currency with speed and accuracy
  • Good organizational, interpersonal and communication skills
  • Excellent customer service skills
  • Working knowledge of Microsoft Word and Excel
  • Excellent typing skills
  • Ability to obtain a Notary Public Commission
  • Must be able to multi-task
  • Understanding of various types of deposit accounts and related regulations
  • Banking experience preferred but not required

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