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Junior Engineer

2 months ago

Phoenix, United States Quest Global Full time $20 - $30
Job DescriptionJob Description

Junior Engineer - Product Support with Recent Graduates in Mechanical Engineering

Job Location : Phoenix, ARIZONA 85029

Fulltime/Regular Employment

 

Recent College Graduates- Bachelor's degree in Mechanical Engineering, Quality Engineering, or a related field preferred

 

Citizenship Description :

DISCLAIMER : Due to the nature of work, candidates must be US Citizen

 

Job Description :

The achievers and courageous challenge-crushers we seek, have the following characteristics and skills:

The Product Support Engineer is responsible for providing technical support to customers who use the company's products. This individual will work closely with customers, product management, and engineering teams to troubleshoot and resolve technical issues, as well as identify and prioritize product improvements.

 

Roles & Responsibilities:

  • Respond to customer inquiries regarding the company's products via phone, email, or chat.
  • Diagnose and resolve technical issues related to the company's products.
  • Escalate complex customer issues to the appropriate team for resolution.
  • Collaborate with product management and engineering teams to identify and prioritize product improvements
  • Update customer issue tracking systems and maintain accurate customer records.
  • Familiarize with the company's products, including their design, functionality, and use.

 

 

Required Skills (Technical Competency):

  • Bachelor's degree in Mechanical Engineering, Quality Engineering, or a related field preferred. Associates degree in other STEM related fields may be considered.
  • Excellent verbal and written communication skills.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Familiarity with basic mechanical and technical concepts.
  • Measurement and/or Visual Inspection experience.
  • Experience using Microsoft Office products.
  • Ability to work well in a team environment.
  • Ability to work flexible hours, as needed.
  • Ability to read and interpret technical drawings and schematics.

it's pretty much a generic entry-level engineer position, to build up a bench for our current teams and be ahead of work expansion and employee attrition. Mainly, looking for recent graduates with Bachelor's in mechanical engineering or a similar discipline. No experience or specific skills are required at this point, but more looking for basic engineering understanding and a good culture fit

 

Regard

Atul Malviya

Company DescriptionWe are Quest Global. We’re in the business of engineering, but what we’re really building is a brighter future. It’s not just what we do, but why we do it that makes us different. We believe engineering has the unique opportunity to solve the problems of today that stand in the way of tomorrow. For 26 years, we have strived to be the most trusted partner for the world’s hardest engineering problems. As a global organization headquartered in Singapore, we live and work in 17 countries, with 56 global delivery centers, driven by 18,000+ extraordinary employees who make the impossible possible every day.

Quest Global brings deep industry knowledge and digital expertise to deliver E2E global product engineering services. We bring together technologies and industries alongside the contributions of diverse individuals and their areas of expertise to solve problems better, faster. This multi-dimensional approach enables us to solve the most important and large-scale challenges across the Aerospace & Defense, Automotive, Energy, Hi-Tech, Healthcare, Medical Devices, Rail and Semiconductor industries.Company DescriptionWe are Quest Global. We’re in the business of engineering, but what we’re really building is a brighter future. It’s not just what we do, but why we do it that makes us different. We believe engineering has the unique opportunity to solve the problems of today that stand in the way of tomorrow. For 26 years, we have strived to be the most trusted partner for the world’s hardest engineering problems. As a global organization headquartered in Singapore, we live and work in 17 countries, with 56 global delivery centers, driven by 18,000+ extraordinary employees who make the impossible possible every day. \r
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Quest Global brings deep industry knowledge and digital expertise to deliver E2E global product engineering services. We bring together technologies and industries alongside the contributions of diverse individuals and their areas of expertise to solve problems better, faster. This multi-dimensional approach enables us to solve the most important and large-scale challenges across the Aerospace & Defense, Automotive, Energy, Hi-Tech, Healthcare, Medical Devices, Rail and Semiconductor industries.