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Appointment Maker

2 months ago

Columbia, United States Chapman Heating and Air Full time $22 - $32
Job DescriptionJob Description

Chapman Heating, Cooling, & Plumbing is a leading Manufacturing organization known for Residential and Commercial, heating, cooling, indoor air quality service and sales. We are seeking a motivated and detail-oriented Appointment Maker to join our team and contribute to our success by managing and optimizing appointment scheduling.

Job Summary:

As an Appointment Maker, you will be responsible for coordinating and scheduling appointments between our clients and team members. Your role is crucial in ensuring smooth operations and enhancing client satisfaction by managing appointment bookings efficiently.

Responsibilities:

  • Scheduling, rescheduling, and canceling patient appointments as required.
  • Answering patients’ questions regarding basic medical tests and procedures.
  • Providing instructions to patients to ensure that they are prepared for examinations and procedures.
  • Confirming patient appointments.
  • Courteously receiving incoming telephone calls and taking messages as needed.
  • Explaining financial requirements and obligations to patients and entering payments into the practice management system.
  • Scheduling referral appointments and follow-ups.
  • Verifying insurance details and informing patients of un-covered fees.
  • Filing documents and organizing supplies.

Requirements:

  • High school diploma or GED.
  • Post high school education is advantageous.
  • Proven experience working in a medical office.
  • Working knowledge of medical terminology and medical insurance plans.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook).
  • The ability to type and file accurately.
  • Excellent communication and organizational skills.
  • Good telephone etiquette.

Working Conditions:

  • Hours: Specify working hours, e.g., Monday to Friday, 9 AM to 5 PM
  • Environment: Describe work environment, e.g., office setting, remote work options