Medical Administrative Assistant
3 weeks ago
First Alliance Healthcare of Ohio provides comprehensive mental and behavioral health services to people in a community setting. The Medical Administrative Assistant plays a vital role in ensuring the effective day-to-day operations of the psychiatric clinic and is the first point of contact for clients, families and clinic visitors.
Primary responsibilities of the Medical Administrative Assistant include the following:
• Scheduling Clinic Clients
• Drawing Blood
• Injections
• Call clients or the client’s QMHS for Appointment reminders
• Checking patients in for scheduled appointments
• Interview patients for case histories prior to appointments
• Update and maintain patients’ health records and charts, maintains master client lists
• Assist patients with initial paperwork (Screening questionaires)
• Schedule and coordinate follow up appointments
• Answering phones and maintaining databases
• Answer patients’ queries and ensure quality customer service
• Client and staff correspondence (scribe for Medical/Psychiatry team meetings, participate in periodic staff trainings, etc.)
• Process insurance claims in compliance with law requirements
• Use medical software to support all transactions
• Collaborate with doctors and nurses to help schedule tests, order supplies, inventory, etc.
• Transferring lab results to appropriate technicians and referring providers
• Ordering supplies (Supply management and inventory control)
• Obtaining clients Vitals prior to appointments (during nurse absence)
• Administering Screening Assessments (PHQ, GAD, AIMS)
• Reviewing medication list with clients
• Triage Medication Refill requests
• Prior Authorization Triage for prescribers
• Assist in case conference coordination and scheduling with Prescriber, Therapist, QMHS
Company DescriptionFirst Alliance Healthcare of Ohio is a community-based agency providing mental health and substance abuse services to adults, adolescents, children and families. We understand the importance of treating the mind and body. First Alliance is committed to our staff and the communities we serve.Company DescriptionFirst Alliance Healthcare of Ohio is a community-based agency providing mental health and substance abuse services to adults, adolescents, children and families. We understand the importance of treating the mind and body. First Alliance is committed to our staff and the communities we serve.-
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