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Shipping and Retail Clerk
4 months ago
Shipping & Retail Clerk
Our 503B FDA-registered outsourcing facility located in Irving, TX is looking for a motivated individual with keen attention to detail to join our shipping department full-time. This person’s primary responsibility will be managing product returns and waste, as well as and assisting the shipping department as needed. The hours for this position are M-F, 9 am – 6 pm, with occasional over-time.
Job Description:
Shipping Clerk Responsibilities:
· Boxing medications and orders- in a safe, secure manner
· Boxing/prep marketing materials
· Properly shipping medication (refrigerated, fragile, etc.)
· Generate shipping labels- Fedex/LSO/Pack N Mail/Courier
· Generate invoices or receipts as needed for patients
· Maintain and file shipping records
· Follow up with patient if shipping and/or billing information is incorrect
· Organize and maintain a clean shipping area
· Communicate errors and suggestions to improve shipping function to pharmacy management
· Shipping Room inventory management-envelopes, seasonal items, boxes, cartons
· Distribute deliveries to the appropriate departments in the pharmacy
· Maintain excellent communication skills
· Remain well organized- Focus on task-oriented details.
· All other duties as assigned
Professional Development:
· Responds to management questions, comments and concerns in a timely manner and ensures that any special circumstances are communicated and addressed in a proactive and positive manner
Customer Service:
· Field phone calls from patients, nurses, physicians and other healthcare professionals
Qualifications:
Education: High School diploma or GED required
Scope: Respects and maintains the confidentiality of information. Adheres to all policies, procedures, compliance, and HIPAA guidelines. Works with minimal direction, consults with leadership as needed
Experience: Previous healthcare shipping preferred, exceptional verbal and written communication
Skills: Demonstrate problem-solving aptitude necessary; ability to work independently and as a part of a team, organized
Company DescriptionWe specialize in compounding office-use and personalized prescription medications.Company DescriptionWe specialize in compounding office-use and personalized prescription medications.