Hardscape Technician

Job DescriptionJob DescriptionBeing a prominent company in the Lake Sunapee area, Relax & Company values individuals who are looking for a community-oriented environment with the backing of a well-established company. We are dedicated to being the top choice for both our employees and clients.

We offer a competitive compensation package, including:

• Paid Time Off (including paid holidays)
• Tuition Reimbursement
• Uniforms
• Medical Insurance
• Dental Insurance
• Group-Term Life Insurance paid by the company
• Short-Term Disability paid by the company
• 401(k) with company match
• Employee Assistance Program
• Flexible Work Schedule
• Opportunity for Advancement

Job Summary:

The Hardscaper plays a crucial role in creating beautiful and durable outdoor spaces for Relax & Company clients. This role is responsible for completing a variety of hardscaping installations including patios, walkways, steps, and retaining walls. Due to the seasonality of the business, this position also requires flexibility to complete snow removal duties and other general landscaping duties depending on seasonable weather conditions. The position may interact with clients where customer service is a core responsibility. The Hardscaper position identifies and acts on customers' needs by delivering the best in customer services to all clients, existing and potential.

Hardscaping/Landscaping Duties:

• Assist in the design and installation of hardscape elements, including patios, walkways, retaining walls, fire pits, and other features using materials such as stone, brick, and concrete.

• Perform maintenance and repairs on existing hardscape structures to preserve their functionality and aesthetics

• Perform all aspects of outdoor property maintenance, including but not limited to yard cleaning, mowing, trimming, planting, gardening, etc.

• Identify and act on customers' needs by delivering the best in customer services to all clients, existing and potential.

• Ensure safe and efficient use of tools and equipment relating to landscaping/hardscaping work, including but not limited to, power tools, trucks, large mowers, etc.

• Perform and report on routine inspection and maintenance of equipment and stocking supplies.

• Follow all health and safety regulations including use of Personal Protective Equipment.

• Acts as the eyes and ears for the Landscaping Services Manager while in the field, reporting back and helping to identify issues and solutions proactively.

• Manage work order and purchase order processes as outlined by Relax & Co protocols.

Snow Removal Duties:

• Responsible for helping remove snow and ice from private roads, driveways, roofs, walkways or porches, and parking lots during the winter weather.

  • Routes cover both emergency snowstorm openings as well as routine or scheduled winter maintenance.

• Responsible for operating equipment such as trucks, plows, backhoes, scrapers, excavators, and hand tools.

• Responsible for routes covering both emergency snowstorm openings as well as routine or scheduled winter maintenance, providing candidates with full-time hours no matter the number of snowstorms.

• Ensure safe and efficient operation of the snowplow equipment.

• Monitor weather conditions and respond promptly to changing conditions.

Skills:

• Works well as part of a team or independently.

• Ability to be comfortable working during stressful and challenging conditions.

• Must have high attention to detail and the stamina to drive heavy equipment for long periods of time, often late at night or early in the morning.

• Proficient verbal and written communication skills.

• Must be adaptable and a problem solver.

Education:

• High School diploma or equivalent desired.

Experience:

• 2-3 years of hardscaping experience.

• Knowledge of landscaping and property maintenance.

• Experience working with customers, directly.

• 1-2 years of experience driving in winter conditions, moving snow.

• Experience with vehicle maintenance and equipment repair skills preferred.

Licenses & Certificates:

• Valid Driver’s License without violations, required.

Physical Requirements:

• Mechanical skills to use equipment, regularly.

• Physical stamina to handle the long hours of performing strenuous work during the day in hot or cold weather.

• Must have high attention to detail and the stamina to drive heavy equipment for long periods of time, often late at night or early in the morning.

• Prolonged periods of standing, climbing, bending, and kneeling.

• Physical strength when performing heavy labor is required. Must be able to lift to 100 pounds at a time.

• Must have manual dexterity, a good sense of balance, and excellent hand-eye coordination.

Other:

This job description was written for Relax & Company for the role of Landscape & Snow Removal Technician. This position is required to fulfill “other duties” as assigned by the manager as it fits within the scope of the position.

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