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Cemetery Administrator

2 months ago

San Francisco, United States Creative Workforce Solutions Full time $27 - $32
Job DescriptionJob Description

Cemetery Administrator, East Bay

Sinai Memorial Chapel

August 26, 2024

SUMMARY
Sinai Memorial Chapel Chevra Kadisha (Sinai) is a San Francisco Bay Area nonprofit funeral home and cemetery organization serving the Jewish community with several locations including Colma, Lafayette, Palo Alto, San Francisco, Oakland, and Briones. We are seeking a Cemetery Administrator to handle office work and record keeping in addition to sales of cemetery property, nameplates, monuments, and markers. In this role, you will provide customer service to individuals interested in purchasing plots (whether “at need” or in advance), as well as mourners to help ensure ease of scheduling of services, memorials, and unveilings. Will also assist funeral directors with funeral services at our Gan Shalom and Home of Eternity locations as needed.

CORE RESPONSIBILITIES

  • CEMETERY SALES: Schedule pre-need and at-need sales appointments. Provide current Price List and Cemetery Rules and Regulations, draft and secure necessary approvals for cemetery contracts, and collect payments. Support the marketing of the cemetery and follow up on all leads in a timely manner. Track all details from first inquiry to intake sheet to sale and then update documentation with any changes.
  • MONUMENTS: Educate families about markers, monuments, and unveilings. Obtain inscriptions. Create, track, and coordinate the installation of temporary markers. Coordinate purchases and delivery with monument makers. Communicate and work with families and vendors to order nameplates, monuments, markers, and benches. Track order status. Work with cemetery grounds crew to have nameplates, monuments, and markers installed.
  • CUSTOMER SERVICE: Greet the public and supply general information on services offered. As needed, assist with directing funeral services.
  • SUPPLIES: Keep cemetery office and chapel stocked with ribbons, prayer cards, candles, education materials, marketing materials, and other supplies needed for funeral services.
  • ADMINISTRATION: Document sales and quit claims in the physical and digital plot maps and books. Provide regular reporting of activities as required. Respond to genealogical and family research requests.

REQUIRED QUALIFICATIONS

  • High School degree or equivalent required; college degree preferred
  • At least two years’ experience working in the funeral industry, preferably in cemetery sales. Cemetery Manager license not required, but a plus.
  • Professional attitude and appearance
  • Excellent customer service skills
  • High level attention to detail
  • Ability to manage multiple tasks at any given time
  • Ability to work collaboratively with all staff
  • Open to ongoing learning about the funeral industry and Jewish burial traditions and practice
  • Intermediate to advanced technology skills, preferably with prior experience with Microsoft Office Suite (Excel, Outlook, Word, and PowerPoint), funeral home database systems and California’s EDRS.

EXPECTATIONS

  • Ability to lift up to 40 lbs without assistance
  • Ability to operate standard office equipment: desktop and laptop computers, mobile and landline phone systems, fax, copy, printing devices, and other communications devices
  • Ability to deal with grief and grieving individuals with empathy and compassion
  • Ability to physically navigate SINAI’s various funeral home environments, including walking on various indoor and outdoor surfaces, including grass, gravel, climbing stairs, and using elevators
  • Absolute discretion and confidentiality with an attitude of attentiveness, respect, decorum, & solemnity.

COMPENSATION

The hourly range for this position is $27.00 to $32.00 per hour (with flexibility for higher salary for candidates with a Cemetery Manager license.) Hours of work are either Monday through Friday 8 am – 5pm or Sunday through Thursday 8 am – 5 pm. Comprehensive medical and dental benefits included, as well as paid time off and generous retirement benefits.

APPLICATION

Qualified candidates should send resume.

Sinai provides equal employment opportunities and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by Federal, state, or local laws.

Company DescriptionWe are currently recruiting for an outside client...please read the job posting in its entirety for more details about the position.

From compliance to recruitment and retention to operations and training methodologies, we will work with your company to solidify its basic structure and lay the foundation for growth. Creative Workforce Solutions thinks three to five years ahead of the workforce itself, implementing a forward-thinking approach to HR and technology for your workplace.Company DescriptionWe are currently recruiting for an outside client...please read the job posting in its entirety for more details about the position.\r
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From compliance to recruitment and retention to operations and training methodologies, we will work with your company to solidify its basic structure and lay the foundation for growth. Creative Workforce Solutions thinks three to five years ahead of the workforce itself, implementing a forward-thinking approach to HR and technology for your workplace.