Retail Operations Manager
6 days ago
We are seeking a Retail Operations Manager to join our team You will be responsible for overseeing and coordinating the activities of the retail sales team.
Responsibilities:
- Supervise team of retail sales workers
- Adjust daily schedule for shift personnel to ensure optimal efficiency
- Train and evaluate employees
- Track monthly results and trends for business forecasting
- Resolve escalated customer complaints
- Hiring sales associates
- Assist in buying and merchandising clothing/ homegoods/souvenirs
Qualifications:
- Previous experience in retail and customer service
- Ability to thrive in a fast-paced environment
- Excellent written and communication skills
- Strong leadership qualities
- Computer skills
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