Client Service Associate Bilingual
4 weeks ago
Growing, fast-paced Personal Injury Law firm is looking for a dynamic and charismatic phone sales representative to achieve maximum success in our intake call center.
Ideal candidates will have EXCELLENT verbal and written communication skills. Must be comfortable working in a fast-paced environment. Previous experience in customer service or sales call center is ideal.
- Work Schedule:
Your work hours will encompass shifts from 12 pm to 9 pm or 1 pm to 10 pm, flexibility for both is essential. You will have either Wednesday or Thursday off and must be available to work weekends.
Key Responsibilities:
- Communicating with potential customers via phone, email, and in-person
- Collect and document sensitive personal information
- Strong customer and sales experience and excellent attention to detail
- Resolve and address customer concerns with professionalism
- General administrative duties as required
Qualifications:
- A solid work ethic and positive attitude
- Ability to work well under pressure while maintaining a positive attitude
- Previous experience in customer service, sales or other related fields
- Excellent written and verbal communication skills
- Must be available to work after hours and occasional weekends
- Bilingual (Spanish) required
Work Shift
Your work schedule will include shifts from 12 pm to 9 pm or 1 pm to 10 pm, flexibility for both is required.
You will have either Wednesday or Thursday off. Must be available to work weekends.
We are looking for stable long-term team members who are looking for a home to grow and aren’t afraid of putting in hard work.
Company DescriptionSweet James is a renowned law firm dedicated to providing exceptional legal services. Our team is driven by a commitment to excellence, client satisfaction, and continuous improvement. Joining Sweet James means becoming part of a supportive and collaborative work environment where your skills and contributions are valued.Company DescriptionSweet James is a renowned law firm dedicated to providing exceptional legal services. Our team is driven by a commitment to excellence, client satisfaction, and continuous improvement. Joining Sweet James means becoming part of a supportive and collaborative work environment where your skills and contributions are valued.-
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