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Host

3 months ago

Cincinnati, United States Vintage on Race Full time
Job DescriptionJob DescriptionHost Job Description:

We are looking for a customer-focused Host to join our team You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.
You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.

Responsibilities:


  • Greet guests and seat them at tables or in waiting areas
  • Provide guests with menus
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
  • Inform guests of current specials and who will be serving them to ensure a smooth handoff to the service staff
  • Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
  • Answer the phone.
  • Take to-go orders when necessary.
  • Keep the host stand neat, tidy, and presentable for guests.
Qualifications:


  • Previous restaurant hosting or serving experience preferred
  • Friendly and customer-focused personality
  • Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
  • Ability to clearly communicate guests needs to Servers, Bussers, Managers, etc.
  • Ability to effectively communicate on the telephone
  • Must be able to carry trays or supplies (10-30 lbs.)
  • Previous experience with Sevenrooms, Open table, and/or Aloha preferred
  • Ability to work standing for 8+ hours