Customer Service Representative

4 weeks ago

Casa Grande, United States ACO, Inc. Full time $20 - $25
Job DescriptionJob Description

Benefits include:

  • Medical, Dental, Vision Coverage
  • Short term/long term insurance, life insurance & more
  • 401k with Employer Match
  • Sick time & Paid time off
  • Up to 10 paid holidays a year
  • Education & Growth opportunities
  • Tuition Reimbursement program
  • Manufacturing and Sales Bonus and Commissions

Why work for ACO?

Join a global family owned company with office/ production in 45+ countries that has been in business for 75 years. ACO products are designed and manufactured with the belief that the company positively impacts the use of one of earth’s greatest resources, water. ACO is rooted with the team player spirit, encouraging self-development and growth, and promotes a safe and healthy work environment for all of its employees. Our Casa Grande facility is located off the I-10 near the Casa Grande Municipal Airport. It is a short 30 minute drive south of the East Valley.

Who is ACO?

ACO. we care for water

A central theme to everything we do is products and technology that care for water – our system chain of ‘collect, clean, hold, release’ reflects this and our business constantly revolves around the care and management of water

What the role entails

Responsible for the efficient and effective handling of customer service activities which include but are not limited to; processing purchase orders and responding to customer inquiries and complaints pertaining to the sale and shipment for all ACO products.

CUSTOMER SERVICE REPRESENTATIVE ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Answer questions for customers and outside sales staff on the status of in-house and shipped orders, product information, invoicing discrepancies, availability, lead times, prices, freight costs.
  • Prepare Returned Goods Authorizations and Credit Requests
  • Process credit card payments
  • Provide customer support through knowledge of our products and their applications
  • Respond to inbound sales calls
  • Maintain effective communication flow among customers (both internal and external to the company), management, and outside sales representatives
  • Process requests for samples from Area Sales Managers, ACO distributors
  • Accurate data entry of all purchase orders ensuring that all material and freight costs match exactly to customer’s purchase order, generate and check order acknowledgements, email to customer
  • Prepare and follow up on quotations to customers
  • Coordinate special pricing or handling instructions by comparing quotations and drawings to orders or communicating with sales staff or technical department. Compare materials lists for drawings to orders and discuss with appropriate personnel as necessary
  • Follow-up on orders which require special handling, fabrication, or purchased parts by communicating/discussing with the appropriate/relevant parties’ i.e. the Customer, ISR, ASM, OM

CUSTOMER SERVICE REPRESENTATIVE EDUCATION and/or EXPERIENCE:

  • High school diploma or GED
  • Two years of experience in Customer Service, with data entry or order taking work experience related in the following industries: construction, commercial, and manufacturing

CUSTOMER SERVICE REPRESENTATIVE ADDITIONAL ELIGIBILITY REQUIREMENTS:

  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to write simple correspondence
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute percentages.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • Ability to use Windows Office programs
  • Keyboarding skills of 35 wpm
  • Professional phone manners
  • Ability to speak effectively before groups of customers or employees of an organization

#ZR

  • Customer Service Representative

    3 weeks ago

    Casa Grande, United States U-Haul Full time

    Location: 242 N Camino Mercado, Casa Grande, Arizona 85122 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...

  • Customer Service Representative

    4 weeks ago

    Casa Grande, United States ACO, Inc. Full time

    Job DescriptionJob DescriptionBenefits include:Medical, Dental, Vision CoverageShort term/long term insurance, life insurance & more401k with Employer MatchSick time & Paid time offUp to 10 paid holidays a yearEducation & Growth opportunitiesTuition Reimbursement programManufacturing and Sales Bonus and CommissionsWhy work for ACO?Join a global family owned...

  • Customer Service Representative

    3 weeks ago

    Casa Grande, United States ACO, Inc. Full time $20 - $25

    Job DescriptionJob DescriptionBenefits include:Medical, Dental, Vision CoverageShort term/long term insurance, life insurance & more401k with Employer MatchSick time & Paid time offUp to 10 paid holidays a yearEducation & Growth opportunitiesTuition Reimbursement programSales CommissionWhy work for ACO?Join a global family owned company with office/...

  • Customer Service Representative

    1 month ago

    Casa Grande, United States U-Haul Full time

    Location: 242 N Camino Mercado, Casa Grande, Arizona 85122 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...

  • Customer Service Representative

    3 days ago

    Casa Grande, Arizona, United States Domino's Pizza LLC Full time

    About the RoleAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers. This role involves working in a fast-paced environment, handling customer inquiries, and resolving issues in a professional and courteous manner.Key...

  • Customer Service Representative

    2 days ago

    Casa Grande, Arizona, United States Domino's Franchise Full time

    **Job Summary**Domino's Franchise is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.**Key Responsibilities:**Provide quality customer...

  • Customer Service Representative

    2 weeks ago

    Casa Grande, United States BCforward Full time

    Customer Service Representative BCforward is currently seeking a highly motivated Customer Service Representative for an opportunity in Casa Grande, AZPosition Title: Customer Service RepresentativeLocation: Casa Grande, AZ Anticipated Start Date: ASAP Please note this is the target date and is subject to change. BCforward will send official notice ahead of...

  • Customer Service Representative

    1 day ago

    Casa Grande, Arizona, United States Listedbuy Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, selling products, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers and...

  • Customer Service Representative

    3 weeks ago

    Casa Grande, United States Texcelvision Full time

    Job DescriptionJob DescriptionCasa Grande, AZ, 85122Shift Hours: 08:00 AM to 05:00 PMWork Mode: 100% onsiteCandidate Location: Only local to ArizonaPosition Description: Greet clients/public and assess purpose of office visit. Make referrals for and community resources. Assist clients to prepare for the application process, Register application and check for...

  • Customer Service Representative

    3 weeks ago

    Casa Grande, United States Abacus Full time

    Fingerprint Clearance Card required. Greet clients/public and assess purpose of office visit. Make referrals for DES and community resources. Assist clients to prepare for the application process, Register application and check for prior client history in AZCCATS, Manage a high volume of incoming calls. Route calls and messages to appropriate staff,...

  • Customer Service Representative

    3 days ago

    Casa Grande, Arizona, United States Sheetz Full time

    **Job Summary**We are seeking a highly motivated and customer-focused individual to join our team as a Store Team Member. As a Store Team Member, you will be responsible for providing exceptional customer service, preparing quality food and beverage items, and maintaining a clean and organized store environment.**Key Responsibilities:**Serve as a hospitality...

  • Patient Service Representative

    2 months ago

    Casa Grande, United States Nationwide Vision Full time

    **Patient Service Representative** at Nationwide Vision Casa Grande **A fast paced and upbeat team environment looking to bring on a Patient Service Representative. We need a candidate excited for a career starting with this entry level opportunity! We are committed to providing training and resources for the right candidate to succeed.** **Pay:...

  • Automotive Lot Attendant

    2 days ago

    Casa Grande, Arizona, United States Jerry Seiner Casa Grande Full time

    About the RoleWe are seeking a highly motivated and customer-focused Automotive Lot Attendant to join our team at Jerry Seiner Casa Grande. As an Automotive Lot Attendant, you will play a critical role in ensuring a seamless customer experience from the moment they arrive on our lot.Key ResponsibilitiesPrepare Vehicles for Customer Arrival: Place floor mats...

  • Retail Store Associate

    4 days ago

    Casa Grande, Arizona, United States CVS Corporation Full time

    Job SummaryCVS Health is seeking a Retail Store Associate to join our team. As a Retail Store Associate, you will play a vital role in providing exceptional customer service and supporting the sales floor.Key ResponsibilitiesProvide differentiated customer service by anticipating customer needs and demonstrating compassion and care in all...

  • Inside Sales/Customer Service

    1 week ago

    Casa Grande, United States First American Financial Company Full time

    Who We AreJoin a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are...

  • Automotive Lot Attendant

    3 days ago

    Casa Grande, Arizona, United States Jerryseiner Full time

    **Job Summary**Jerry Seiner Dealerships is seeking a highly motivated and customer-focused Automotive Lot Attendant to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our clients, and supporting the sales process.**Key Responsibilities:**Assist customers...

  • Inside Sales/Customer Service

    7 days ago

    Casa Grande, United States First American Financial Company Full time

    Who We Are Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we...

  • Customer Service Representative

    3 weeks ago

    Casa Grande, United States BCforward Full time

    Position Description Greet clients/public and assess purpose of office visit. Make referrals for DES and community resources. Assist clients to prepare for the application process, Register application and check for prior client history in AZCCATS, Manage a high volume of incoming calls. Route calls and messages to appropriate staff, Photocopy...

  • Customer Service Director

    1 week ago

    Casa Grande, Arizona, United States All Ways Caring HomeCare Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at All Ways Caring HomeCare. As a key member of our management team, you will be responsible for ensuring the highest level of quality care and customer satisfaction for our valued clients.Key ResponsibilitiesOversee the delivery of quality care services...

  • Customer Service Associate

    1 week ago

    Casa Grande, Arizona, United States Michaels Stores Full time

    Position Overview:As a vital member of our team, you will play a key role in providing exceptional customer service and support within our retail environment.Key Responsibilities:Assist customers in navigating the store and locating products.Deliver a welcoming and efficient checkout experience for all shoppers.Participate in receiving and organizing...