Dispatch Service Supervisor

2 months ago

Bailey, United States Access Elevator Full time
Job DescriptionJob Description

Access Elevator is a leading provider of elevator installation and maintenance services in the Rochester area. We are committed to delivering high-quality solutions and excellent customer service. At Access Elevator, we value our employees and offer a supportive work environment.

Key Responsibilities:

  • Manage a team of Dispatchers and coordinate schedules for service technicians
  • Coordinate project activities and ensure all components are implemented within deadlines
  • Assign tasks to internal teams and assist with schedule management
  • Communicate with clients, contractors, and internal teams to ensure project requirements are met
  • Schedule and facilitate project meetings, providing regular updates and progress reports
  • Monitor project budgets, expenses, and resource allocation to ensure financial targets are met
  • Communicate with clients to address any service-related issues and provide solutions

Required Skills and Qualifications:

  • Supervisor or management experience required
  • Proven experience in project management and service coordination
  • Excellent communication and interpersonal skills
  • Strong organizational and multitasking abilities
  • Knowledge of accessibility equipment (a plus)
Company DescriptionOur family business started in 1969 when founder Richard Fenton first opened his doors. At that time, the business was centralized around vehicle modification and repair. As most businesses do, things began to evolve, and customers began to ask for more and more complex modifications. This demand led to modifications for handicap accessibility in both personal and commercial vehicles.

Complex vehicle adaptations became the norm and soon the business would evolve again. Those same customers requesting adaptations for lifts and other modifications to their vehicles requested similar modifications for their homes and commercial buildings and soon there were two very distinct businesses. One, a high-end vehicle modification shop, and the other, a custom lift/elevator installation crew.

As the companies grew together, they also grew apart with highly skilled technicians working on unique trades. It was at this time in the early 2000’s that one company needed to become two and Access Elevator was born. Our team specializes in Stair Lifts, Vertical Lifts and Elevators. Even at its inception, we were already a leader in the accessibility industry – installing hundreds of customized lifts and elevators a year.

Today, Access Elevator president, Sean Fenton, leads the salesforce, office staff, and mechanics in delivering quality lift solutions our customers can depend on.Company DescriptionOur family business started in 1969 when founder Richard Fenton first opened his doors. At that time, the business was centralized around vehicle modification and repair. As most businesses do, things began to evolve, and customers began to ask for more and more complex modifications. This demand led to modifications for handicap accessibility in both personal and commercial vehicles.\r
\r
Complex vehicle adaptations became the norm and soon the business would evolve again. Those same customers requesting adaptations for lifts and other modifications to their vehicles requested similar modifications for their homes and commercial buildings and soon there were two very distinct businesses. One, a high-end vehicle modification shop, and the other, a custom lift/elevator installation crew.\r
\r
As the companies grew together, they also grew apart with highly skilled technicians working on unique trades. It was at this time in the early 2000’s that one company needed to become two and Access Elevator was born. Our team specializes in Stair Lifts, Vertical Lifts and Elevators. Even at its inception, we were already a leader in the accessibility industry – installing hundreds of customized lifts and elevators a year.\r
\r
Today, Access Elevator president, Sean Fenton, leads the salesforce, office staff, and mechanics in delivering quality lift solutions our customers can depend on.

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