Customer Service ALL STAR Wanted

7 days ago

Fort Myers, United States Paragon Flight Training Full time
Job DescriptionJob Description

Paragon Flight is the largest pilot training school in SW Florida and one of the leading schools in the country with over 300+ student pilots each year. Our industry is currently experiencing overwhelming demand due to the most significant “pilot shortage” in over five decades. To meet demand, we have recently completed a sizable expansion including two new training locations and a complete renovation of our HQ facilities in Fort Myers, FL. We are growing rapidly and need an ALL-STAR people to help us bring our team to the next level. We are hiring for the Fort Myers and Punta Gorda Locations.

As a Student Ambassador, you will work directly with our students through the entire “life cycle” of the student’s experience with Paragon. From first contact as a prospective student to post graduation and follow up opportunities. You must be passionate about doing the right thing and taking care of people and always advocating for the student. They will help our student’s reach their goals and help us provide the industry’s best pilot training experience.

You will work with a small team of of varying experience that are directly interacting with students in a high-paced, dynamic school environment. The Student Ambassador team is responsible for many aspects of the student’s experience including sales, admissions, program guidance, proactive communication, and reactive communication. You will also manage unforeseen changes / challenges to students’ training programs by coordinating with students, ownership, maintenance staff and flight instructors to ensure the student completes their goals/program on-time and within budget.

 

Responsibilities Include:

 

· Working directly with ownership and Sr Management to ensure the student's training experience is exceptional

· Meeting with prospective students to explain training programs via in person, email, phone call, or WhatsApp.

· Keeping highly detailed tracking correspondence with students in our CRM

· Providing tours of our facility and aircraft to prospective students

· Enrolling and scheduling new students

· Engaging current students to discuss training progress.

· Organizing and assisting with student events

· Working with flight instructors regarding student progress

· Bringing a positive attitude to every interaction with prospective and current students

· Provide continuous feedback on the school’s custom CRM & Training Management software to ensure problem areas are resolved and the software is improving for the team.

· Help improve current processes and implementing new processes to ensure the work-flow and student experience is constantly improving.

 

Candidates must meet the following criteria.. If you are not 100% confident you meet these points below, you need not apply as we will not consider you for the role. We are looking for ALL STARS that are seeking a challenge, can contribute to the culture of excellence and want to grow with an organization that strives for nothing less than the best student experience possible.

 

· have 2+ year’s experience providing highly effective leadership in small team setting, preferably in retail or similar customer facing environment.

· be an exceptionally sharp thinking problem solver that can handle challenges immediately and effectively.

· be detail-oriented, excellent communicator, organized, and outgoing applicants would do well in this role.

· be self-reliant, able to accomplish ownership’s vision and goals without direct supervision or day-to-day direction.

· be highly charismatic, proven leader with exceptional professional appearance and demeanor.

· be comfortable speaking with customers in-person and on the phone, from many different countries and backgrounds.

· be comfortable in a very fast-paced and dynamic school environment.

· have the ability to maintain organization and complete multiple tasks amidst multiple demands.

· be able to maintain multiple tasks, goals and assignments that can rapidly change priority.

· be able to pass a background check.

· be willing to participate in our initial and random drug screening program.

· be comfortable working on a computer with email and various software systems simultaneously.

· have excellent MS Word, PP and Excel skills.

· be able to work on your feet 5+ hours per day.

 

Benefits

· Medical Insurance

· Dental Benefits

· Vision Benefits

· Life Insurance

· Paid Professional Development and Continuous Learning Programs

· PTO, Paid Holidays (9 days including Super Bowl Monday)

· Flight / Pilot Training Benefits

Company DescriptionPilot Training Academy - see our website www.paragonflight.comCompany DescriptionPilot Training Academy - see our website www.paragonflight.com

  • Roofing Advisor

    2 weeks ago

    Fort Myers, United States Rising Star Roofing Full time

    Job DescriptionJob Description Roofing AdvisorOur Roofing Advisors are roofing professionals who use drone technology as well as ladders and visual inspections to diagnosis roof damage and advise homeowners on best next steps to repair or replace their roof. The advisor will present retail purchase and finance options to the customer.Who We AreAt Rising...

  • Roofing Advisor

    1 hour ago

    Fort Myers, United States Rising Star Roofing Full time

    Job DescriptionJob Description Roofing AdvisorOur Roofing Advisors are roofing professionals who use drone technology as well as ladders and visual inspections to diagnosis roof damage and advise homeowners on best next steps to repair or replace their roof. The advisor will present retail purchase and finance options to the customer.Who We AreAt Rising...

  • Customer Service Administrator

    2 weeks ago

    Fort Myers, United States Fireservice Disaster Kleenup Full time

    Job DescriptionJob DescriptionWe are a leader in the field of disaster restoration for over 50 years. We provide emergency service, water damage, fire, mold, smoke, repair, remodeling and biohazard services to residential and commercial offices.The role of the Customer Service Administrator includes a variety of tasks to be completed in a timely and...

  • Driver

    1 week ago

    Fort Myers, United States Five Star Senior Living Full time

    Work With Purpose At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life. In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for...

  • Customer Service Specialist

    1 week ago

    Fort Myers, United States Harrod Insurance Agency Inc Full time

    Job DescriptionJob Description WE ARE SEEKING A CUSTOMER SERVICE SPECIALIST! COME JOIN OUR TEAM TODAY! Responsibilities: Handle customer inquiries Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the...

  • Customer Service Specialist

    6 days ago

    Fort Myers, United States Harrod Insurance Agency Inc Full time

    Job DescriptionJob DescriptionWE ARE SEEKING A CUSTOMER SERVICE SPECIALIST! COME JOIN OUR TEAM TODAY!Responsibilities:Handle customer inquiriesProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving...

  • Customer Service Agent

    2 weeks ago

    Fort Myers, United States Southwest Waste Services Full time

    Job DescriptionJob DescriptionSouthwest Waste is built on over 50 years of combined experience in the waste and recycling industry. Customer service and satisfaction is our main goal when interacting with each customer. We care about educating our community on the importance of recycling and how each load we haul, makes a difference. Join our TEAM! This is...

  • Customer Service Rep(03820)

    1 day ago

    North Fort Myers, United States Domino's Pizza LLC Full time

    THE JOB - So you want to learn more about Domino's life in-store. We think you'll like it here. Our in-store people know their stuff and know how to have a good time. Each store has its own personality, and we take pride in creating friendly and fun Customer Service, Service, Restaurant, Retail, Customer

  • Associate Merchant

    Found in: beBee S US - 2 weeks ago

    Fort Myers, United States Chico's FAS Full time

    With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented...

  • Associate Merchant

    Found in: beBee S US - 2 weeks ago

    Fort Myers, United States Chico's Full time

    With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented...

  • Customer Service Agent

    Found in: Resume Library US A2 - 7 days ago

    Fort Myers, Florida, United States SIXT USA Full time

    Job Description Come Join our Fort Myers, Airport Team - We offer  $15.60/hr Plus a sign-on bonus of $1500 and a monthly bonus. Must have open availability and have customer service experience  Sixt is looking for a Customer Service Agent to deliver exceptional customer service to customers from around the world. You will provide customers with accurate...

  • Customer Service Specialist II

    3 days ago

    Fort Lee, United States 61st Street Service Corp Full time

    Career Opportunities with 61st Street Service Corp Current job opportunities are posted here as they become available. Customer Service Specialist II #Full Time The Customer Service Specialist II is responsible for handling and resolving incoming phone calls from patients, insurance carriers and or physician offices. Responsibilities will include collections...

  • merchant - all brands

    Found in: beBee jobs US - 7 days ago

    Fort Myers, Florida, United States Chico's FAS, Inc. Full time

    With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented...

  • Merchant - all brands

    Found in: beBee S US - 2 weeks ago

    Fort Myers, United States Chico's Full time

    With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented...

  • Merchant - all brands

    Found in: beBee S US - 5 days ago

    Fort Myers, United States Chico's FAS Full time

    With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented...

  • Automotive Photographer

    8 hours ago

    Fort Myers, United States CarData, Inc. Full time

    **Position & Location**: Field Service Representative “Automotive Photographer” in **_Fort Myers, FL (All over Fort Myers & Surrounding)_** **What is a **Field Service Representative?**: A Field Service Representative “Automotive Photographer” is a hard working, highly motivated, energetic & organized team player! You will be given the opportunity...

  • Customer Service Branch Associate-Delivery Driver

    6 days ago

    Fort Myers, United States Sherwin-Williams Full time

    The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate tinting, mixing and color matching equipment, a Customer Service, Delivery Driver, Branch Associate, Associate, Delivery, Driver, Retail

  • Commercial Lines Insurance Customer Service Rep

    7 days ago

    Fort Myers, United States AWA Insurance Full time

    Job DescriptionJob Description AWA Insurance, located in Fort Myers, FL has an immediate opening for a full-time Commercial Insurance Account Manager. We are looking for an experienced Commercial Lines Insurance professional who is highly motivated and has experience in handling commercial accounts.If you have and active insurance license and an interest in...

  • Aircraft Mechanic

    2 weeks ago

    Fort Myers, United States Paragon Flight Training Full time

    Job DescriptionJob DescriptionParagon Flight is the largest pilot training school in SW Florida and one of the leading ab initio pilot schools in the country, graduating 300+ students each year. Our industry is currently experiencing overwhelming demand due to the most significant “pilot shortage” in over five decades. To meet demand, we have recently...

  • Automotive Customer Service Advisor

    Found in: Careerbuilder One Red US C2 - 2 weeks ago

    Fort Myers, FL 33907, United States Pep Boys Full time

    Pep Boys - 4797 South Cleveland Ave. [Auto Service Technician] As a Customer Service Advisor at Pep Boys, you'll: Engage customers, schedule appointments, build trust, understand needs, communicate processes and timelines, and sell parts and service that make the customer's car run at peak efficiency; Assist in various aspects of customer care, work order...