Wellness Membership Advisor

2 weeks ago


Coral Springs, United States Backstretch-South Florida LLC Full time
Job DescriptionJob Description

We are seeking a Wellness Membership Advisor to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionFounded by a massage therapist, the fundamental core of Elements MassageTM is to provide a truly customized therapeutic massage to every client, every session. By taking the time to listen and communicate with you prior to every session, Elements MassageTM studio therapists can tailor your session to meet your needs. Our studios’ therapists combine their skills and abilities to perform the massage that you want. That’s The Elements Way®.Company DescriptionFounded by a massage therapist, the fundamental core of Elements MassageTM is to provide a truly customized therapeutic massage to every client, every session. By taking the time to listen and communicate with you prior to every session, Elements MassageTM studio therapists can tailor your session to meet your needs. Our studios’ therapists combine their skills and abilities to perform the massage that you want. That’s The Elements Way®.
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