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Senior Director of Physician Offices

2 months ago

Land O' Lakes, United States Florida Medical Clinic Full time
Job DescriptionJob Description

Our Vision is to be the best choice for healthcare in our community

Job Title:                     Senior Director of Physician Offices

Dept.:                          Administration

Reports to:                 Chief Administrative Officer

 

Job Summary:          Responsible for the management and development of all Directors of Physician Offices and their assigned service lines within the Florida Medical Clinic Orlando Health organization. Directs, supervises, and coordinates operations of clinical and administrative functions within the practices. Serves as  liaison for assigned physician practices, establishing and maintaining effective working relationships.

 

WHAT DOES FLORIDA MEDICAL CLINIC ORLANDO HEALTH HAVE TO OFFER ITS EMPLOYEES?

We offer a wide choice of compensation and benefit programs that are among the best.  From competitive salaries to retirement plans. We make every effort to take care of the people who make our company great.

  • Gives you an employer that you will have pride in working for
  • Provides excellent training programs and opportunities for growth
  • Offers Medical Benefits including:
    • Employer Contributions to HSA high deductible plan
    • Discounts at our medical facilities
    • Cigna Open Access OAPIN & OAP plans
  • Supports Incentive based Wellness Programs
  • Offers company sponsored Life Insurance with buy-up provisions
  • Provides Dental, Vision, Long and Short Term Disability, Accident & Illness policy options
  • Supports Paid Time Off and Holidays
  • Gives generous 401K plan with annual 3% Employer contribution after one year of employment
  • Values and appreciates its employees
  • Boasts a reputation for superior health care and quality service

 

 

Essential Functions of the Position:

 

  • Responsibilities
    • Establishes a system of controls by designing and enforcing checks and balances to minimize the risk of financial loss and ensure organizational integrity. Oversees the collaboration of clinical and business staff in the development of policies, procedures, programs, protocols, and systems, to provide an efficient and accurate patient encounter that will improve the organization's effectiveness, and the quality of patient outcomes. Assists the Chief Operating Officer in developing short and long-term strategic planning for the physician practices within Florida Medical Clinic Orlando Health to ensure successful growth, profitability, and compliance
    • Oversees the practice start-up process for newly employed physicians and groups under area(s) or responsibility. Ensures compliance with organizational policies, procedures, and systems related to fiscal management, human resource management, health care administration, managed care administration, governmental regulations, and corporate compliance requirements.
    • Demonstrates skill in exercising initiative, judgment, problem solving and decision-making. Demonstrates skill in analysis, development of comprehensive reports and interpretation of complex data. Sets priorities and avoids crises management.
    • Demonstrates competence in leadership, communication, professionalism, organizational and analytical skills, and technical/professional skills and knowledge in performance of duties and responsibilities rendered to the customer population served.
    • Develops and maintains effective relationship with medical and administrative staff, patients, and the public. Effectively communicates both in writing and verbally. Prepares and presents reports to senior executives. Remains calm and poised in urgent situations.
    • Promotes exceptional customer service and teamwork within all areas of responsibility
  • Manages People
    • Has managerial responsibility for all Directors of Physician Offices.  Meets regularly with Directors and staff.
    • Assists Directors, Associate Directors, Managers, and Supervisors with coaching, counseling, and problem resolution
    • Evaluates employee performance and provides appropriate feedback, guidance, and professional development
    • Recommends and supports professional development in a positive way
    • Collaborates with physician recruiting
    • Counsels, disciplines and/or recommends termination of employees for assigned departments
    • Makes recommendations and changes related to staffing needs
    • Attends and/or holds meetings for assigned departments
    • Addresses and coordinates training needs of departments and providers
    • Develops and maintains criteria based job descriptions and evaluations for all assigned departments and positions
  • Operational Effectiveness and Efficiency
    • Leads and takes ownership of provider practices to achieve operational goals in collaboration with Associate Directors and CAO
    • Sets up new provider offices, new locations and oversees mergers of practices
    • Creates and maintains effective, professional communications between all levels, including key management and team members
    • Arranges division meetings with Administration
  • Quality
    • Provides oversight and direction to ensure quality metric are met
    • Supports a culture of patient quality, safety and risk reduction through
    • Promotes consistent positive patient interactions
    • Develops and oversees implementation and administration of policies and procedures as well as FMCOH standard.  Ensures compliance of applicable laws, rules and regulations
    • Serves as a role model by maintaining adherence to “code of conduct” and “mission and value statement”
    • Ensures compliance with and knowledge of company’s code of conduct by all subordinates to ensure an ethical working environment
  • Finance
    • Develops, implements and monitors practice budgets including analyzing financial reports. Recommends corrective action as required
    • Oversees the expenses to ensure financial targets are met
    • Manages practices and ensures they are operated in accordance with the FMCOH standards and policies
    • Analyzes the practices and conducts audits to ensure compliance with established policies and procedures
    • Ensures practice staff follows all revenue cycle guidelines
    • Develops cost/benefit analysis of equipment or new services

 

  • Strategy
    • Researches locations for new departments or services
    • Supports company strategic initiatives
    • Identifies opportunities for improvement and innovation
    • Collaborates effectively with Key Management leaders and proactively identifies development opportunities
    • Meets regularly with physicians to review key performance indicators
    •  and financial performance
    • Pilots new software programs or equipment to determine their value
    • Participates in Key Management as a Senior Manager in the organization
    • Identifies needs of the Clinic and provides recommendations to the Key Management Team

 

Additional Responsibilities:

  • Represents the organization to the external market through appropriate community relations and marketing activities.
  • Leads and supports key committees to achieve service line initiatives or represent the service line in overall operations.
  • Participates in the planning and design of information systems and standard reports related to service line.
  • Recommends the development of and oversees the implementation of administrative policies and operating procedures.
  • Ensures adherence to local, state, and federal governmental regulations.
  • Completes all organizational mandatory education.
  • Performs other duties as assigned

 

Physical and Mental Demands:

  • Normal physical ability
  • Above average concentration and high level complexity of decision making
  • High level verbal and written communication skills
  • Above average ability to manage multiple tasks simultaneously
  • High tolerance to stressful situations

 

 Occupational Exposure:

  • Low risk exposure to bloodborne pathogens and chemical hazards

 

 Job Qualifications:

  • Master's degree in health or business administration preferred; or minimum 8 years progressive management experience in a large multi practice environment
  • Effective working knowledge of healthcare financial management, operations and strategy. 
  • Participated in onboarding of new physician practices, providers, and staff

 

We are an Equal Opportunity Employer and make employment decisions without regard to race, gender, disability or protected veteran status

Florida Medical Clinic Orlando Health is a drug-free workplace and maintains a policy in which new hires will be required to submit to pre-employment drug testing. This policy is intended to comply with applicable laws regarding drug testing and any privacy rights