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Auto Insurance Customer Service Rep.

2 months ago

West Palm Beach, United States Access Insurance Underwriter, LLC Full time
Job DescriptionJob Description

Access Insurance Underwriter, LLC is one of the fastest-growing insurance companies in the US and we are looking for a highly motivated and experienced Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Quoting an binding of home owner's policies,
  • Willing to get insurance customer service licensed
  • Insurance experience preferred but will train the right person.
  • Must be willing to work in our West Palm Beach office
Company DescriptionAccess Insurance is one of the largest home and auto agencies in Florida and is growing at a very rapid pace year over year. We have fantastic benefits and a great working environment. The high end of the pay scale is reserved for an experienced, licensed CSR or insurance agent.Company DescriptionAccess Insurance is one of the largest home and auto agencies in Florida and is growing at a very rapid pace year over year. We have fantastic benefits and a great working environment. The high end of the pay scale is reserved for an experienced, licensed CSR or insurance agent.