See more Collapse

Assistant Manager Retail

1 month ago

Bolingbrook, United States Rebel Convenience Stores Full time
Job DescriptionJob Description

SUMMARY:

The Assistant Store Manager (ASM) provides direction and oversees the work of others in a leadership capacity. He/ She assists customers in the purchase products, develops customer connections, and maintains a positive attitude with every customer. The ASM assists the Store Manager in all operations of the store, and ensures a safe, customer-focused, and environment at all times. ASMs are responsible for all Store Manager duties when the Store Manager isn’t present. The ASM position requires a high level of initiative, communication skills and organizational skills, and the ability to project a positive image of the Company while constantly providing courteous and friendly service to customers.

ESSENTIAL JOB FUNCTIONS:

  • Assist the Store Manager (SM) in directing and supervising the day-to-day retail operations of assigned location according to company policy.
  • Take ownership & accountability of location in the absence of SM.
  • Assist with the preparation of necessary reports and paperwork; assists in daily supervision of staff.
  • Reports to work as scheduled; be neatly groomed and in approved uniform as described per the Company Dress Code Policy.
  • Uphold professional conduct at all times; consistently keep a positive attitude and demeanor.
  • Meet, greet, and thank customers in a friendly and timely manner, providing the best customer service and handling complaints quickly and tactfully.
  • Help customers purchase products by using product & promotions/pricing knowledge.
  • Develop customer connections by understanding a customer’s frequent purchases, leading to a one-on-one relationship by learning about the customer.
  • Effectively utilize all transactional equipment (cash registers, electronic safe, lottery, fuel, phone card, EBT, and credit card, etc.) to efficiently process customer transactions. Provide assistance/training to customer service associates, lead customer service associates in utilizing transactional equipment.
  • Adhere to the Company Loss Prevention Policy (proper cash handling procedures, etc.)
  • Maintain security controls regarding drive-offs, burglary and theft prevention, counterfeit bills, etc., as established by the company
  • Use, operate, clean, deep clean, and maintain cleanliness of all food service equipment (coffee, fountain drink machine, frozen beverages, iced tea, hot dog grille, microwave, etc.). Provide assistance/training to customer service associates, lead customer service associates, with food service equipment and maintenance.
  • Organize & maintain the store (inside/outside) including, but not limited to: Restrooms, floors, counter tops, shelving, displays, merchandise, food service equipment/area, parking lot, pumps, car wash, and facility property; train other store personnel as needed on processes.
  • Properly stock the walk-in cooler and freezer and train others on cleaning/organizing as needed.
  • Perform inventory duties, including following vendor check-in process, correct product pricing policies, and check/place codes on products according to policy.
  • Complete all required orientation training and on-going training as well as attend job-related mandatory meetings.
  • Notify management of any observed dishonesty by customers, vendors, or store employees.
  • Keep all secured area doors locked, ensure all doors are properly secured during closing, and the alarm is properly engaged.
  • Ensure all staff is acting in accordance with all local, state, and federal laws and regulations.
  • Verify that all customers purchasing age restricted products meet the allowable criteria for purchases (example: alcohol and tobacco sales).
  • Provide answers and information to store personnel, especially regarding to questions about company Policies and Procedures.
  • Document all information pertaining to incidents on appropriate company-approved forms.
  • Inform Store Manager of any issues or concerns that might affect the store’s customer service, safety record, profitability, or adherence to Company’s Policies and Procedures.
  • Keep all company and store information strictly confidential.
  • Comply with and enforce all policies and procedures as outlined in the Company Employee Handbook.
  • Perform all regular duties with minimal direction and/or periodic supervision and perform additional duties as assigned.

 

JOB QUALIFICATIONS:

  • 2-4 years of experience as a Supervisor or Lead CSA at a retail store.
  • Must be at least 18 years of age.
  • High School diploma or GED preferred.
  • Must be authorized to work in the U.S.
  • Must have a valid, infraction-free Driver’s License.
  • Ability to communicate effectively in English, both in written and oral forms is required.
  • Strong capability to understand and follow oral and written instructions.
  • Skilled at basic arithmetic operations using addition, subtraction, multiplication, and division.
  • Demonstrated experience operating a cash register, computer console, and other related equipment and tools.
  • Knowledge and application of proper sanitation and safety requirements associated with food storage and serving.
  • Ability to learn basic and deep cleaning methods and procedures.
  • Familiarity and ability to perform various computer operations.
  • Demonstrated knowledge of a wide range of goods and services of a retail store.
  • Excellent multi-tasking skills with proven success in meeting established deadlines.
  • Be physically able to stand for long periods of time.
  • Experience planning, coordinating, and monitoring the work of others.
  • Ability to see up close and far away, and be able to tell colors and have depth perception.
  • Ability to maintain a variety of logs, records, and reports related to the assigned functions.
  • Ability to work alone whenever necessary with minimal or no supervision/direction.
  • Proven experience with developing and maintaining effective work relationships with those contracted in the performance of required duties.
  • Knowledge of basic record-keeping practices and methods, including scheduling.
  • Ability to coach & develop employees through knowledge of supervisory methods, principles and techniques.
  • Proven success in training others in the proper use of store equipment, tools, and materials.
  • Excellent experience with initiating merchandising and displays in store.
  • Experiences with preparing a variety of records and reports in a timely and accurate manner.
  • Ability to use a computer to complete and analyze reports, manage inventory, and control cash.
  • Full understanding of competitive relationships and market drivers as well as company merchandising practices/procedures.
  • Working conditions are in a retail store environment and can be stressful when dealing with the public.
  • Be able to work irregular shifts, including weekends, overnight shifts, and holidays
  • Ability to occasionally grasp and manipulate objects. This work requires eye-hand coordination, and may require bilateral coordination of hands up to 4 hours of workday.
  • Approximately 75% of work indoors (there are times when an employee will work outside for extended periods of times beyond this percentage).
  • Ability to occasionally climb a ladder to store or retrieve materials, and/or place or remove signage.
  • Be exposed to intermittent outdoor hot or cold temperatures and external environmental insects when performing tasks outdoors.
  • Be exposed to intermittent indoor cold temperature extremes when working in walk-in cooler or freezer.
  • Be exposed to intermittent noise (i.e., cash register, telephone, etc.).
  • Work in small spaces at times.

 

The job requirements list is not a complete description of responsibilities but the list reflects the general qualifications, duties and/or responsibilities necessary to perform this position. The Company reserves the right to revise the job description when circumstances are necessary for reasons like, but not limited to, new systems, technical developments, emergencies, and workload and/or personnel changes.

 

Company DescriptionFamily owned and operated for over 30 years, we understand the service station business. We are a community-centered, value-oriented, and steadfast in serving our customers. Join the Rebel Team today for spontaneity and growth in your next role. Help make the world a more colorful placeCompany DescriptionFamily owned and operated for over 30 years, we understand the service station business. We are a community-centered, value-oriented, and steadfast in serving our customers. Join the Rebel Team today for spontaneity and growth in your next role. Help make the world a more colorful place

We have other current jobs related to this field that you can find below

  • Retail Store Manager

    3 weeks ago

    Bolingbrook, United States Aquarium Adventure & Petland Full time

    Petland is looking for Dynamic People in Chicagoland. We have a beautiful store in Hoffman Estates, IL, and have a tremendous career opportunity for the right individual. We are currently hiring a full-time Store Manager. We offer our employees a unique and fun working environment, competitive pay, and significant employee discounts. You should be...

  • Retail Merchandiser

    4 weeks ago

    Bolingbrook, United States W. Atlee Burpee Company Full time

    Job DescriptionJob DescriptionBurpee Garden Products is the leading retail distributor of seed and gardening supplies to the American home gardener.  We have an immediate opening for a Part Time Seasonal Merchandisers for our 2023/2024 season.  If you like setting your own schedule and enjoy making a department your own, this is the right opportunity...

  • Retail Merchandiser

    4 weeks ago

    Bolingbrook, United States W. Atlee Burpee Company Full time

    Job DescriptionJob DescriptionBurpee Garden Products is the leading retail distributor of seed and gardening supplies to the American home gardener.  We have an immediate opening for a Part Time Seasonal Merchandisers for our 2023/2024 season.  If you like setting your own schedule and enjoy making a department your own, this is the right opportunity...

  • assistant sales manager

    2 weeks ago

    Bolingbrook, Illinois, United States Dufresne Spencer Group Full time

    Join Our Team as an Associate Sales Manager!Are you looking for a new challenge in the retail industry? Join us and become an integral part of our team as an Associate Sales Manager. Here at our company, we value leadership, teamwork, and continuous growth.Key Responsibilities:Manage all showroom departments as instructed by the Sales ManagerReview sales...

  • Retail Merchandiser

    3 weeks ago

    Bolingbrook, United States Revlon Full time

    Be a Part Time Retail Merchandiser working for REVLON - a leader in the cosmetic merchandising industry!You've worked with the rest - now work with the BEST!  We value our merchandisers as members of our family!A competitive hourly pay rate based on experienceDrive-time/mileage reimbursement program Flexible schedule that is project drivenTraining...

  • assistant sales manager

    2 weeks ago

    Bolingbrook, Illinois, United States Dufresne Spencer Group Full time

    NOW OFFERING ON DEMAND PAY Summary:The Associate Sales Manager is responsible for providing support to the Sales Manager and assisting with management duties as directed.Key responsibilities: Managing all departments in the showroom as directed by the Sales Manager Reviewing sales including margins, volume, quotas, and closing ratios while suggesting future...

  • Assistant Manager- Sales

    4 weeks ago

    Bolingbrook, United States Rent-A-Center Full time

    **SALES ASSISTANT MANAGER** **JOB DESCRIPTION** **JOB PURPOSE**: Positively impact customer growth and revenue through sales activities, account management, and providing totalcustomer satisfaction. Help manage profit by following and enforcing established policies and procedures including, but not limited to, work schedules, cash and inventory controls...

  • Retail Merchandiser

    3 weeks ago

    Bolingbrook, United States CROSSMARK Full time

    Job Posting: CROSSMARK is seeking an energetic, creative individual to execute a variety of merchandise and product services at major retailers near you. Enjoy a part-time, flexible schedule while learning about your favorite local retailers. We’ll get you up to speed and working quickly with our online training and learning materials. We’re seeking...

  • Store Assistant Manager

    2 weeks ago

    Bolingbrook, United States Circle K Full time

    Store 4706707: 255 N Weber Rd, Bolingbrook, Illinois 60490 **Availability - Shift/Days**: Flexible Availability **Assistant Manager** We want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management - look no further. **As an assistant manager, you will...

  • Assistant Manager- Sales

    7 days ago

    Bolingbrook, United States Rent-A-Center Full time

    **SALES ASSISTANT MANAGER** **JOB DESCRIPTION** **JOB PURPOSE**: Positively impact customer growth and revenue through sales activities, account management, and providing totalcustomer satisfaction. Help manage profit by following and enforcing established policies and procedures including, but not limited to, work schedules, cash and inventory controls...

  • Automotive Assistants

    4 weeks ago

    Bolingbrook, United States Mavis Tire Supply Full time

    Mavis Tires & Brakes at Discount Prices - Automotive Assistants & Service ManagersPut your career into high gear with Mavis Tires & Brakes at Discount Prices! We're looking for full-time Automotive Assistants and Service Managers to join Team Mavis at one or our state-of-the-art automotive service and retail tire sales centers in the Bolingbrook, IL area....

  • Retail Display Equipment Coordinator

    1 week ago

    Bolingbrook, United States IKEA Full time

    **Why we will love you**: "You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to...

  • Retail Associate

    4 weeks ago

    Bolingbrook, United States Ross Dress for Less Part time $14 - $15

    APPLY NOW!Req. Number:14948000PL1023Posted Date:10/2/2023Address:257 N Weber Road, Suite BCity, State:Bolingbrook, ILPostal Code:60490Welcome to Ross Stores, Inc., where our differences make us stronger… At Ross and dd’s, inclusion is a way of life. We care about our Associates and the communities we serve and we value their differences. We are committed...

  • Assistant General Manager

    2 weeks ago

    Bolingbrook, United States Jet Brite Full time

    Job DescriptionJob DescriptionWhy You’ll Love This Assistant General Manager Job  Are you enthusiastic about leading teams to success and providing outstanding customer service in a high-volume atmosphere? If so our Assistant General Manager position at Jet Brite in Bolingbrook, IL is the perfect position for you!  As our Assistant General Manager, you...

  • Assistant Store Manager

    4 weeks ago

    Bolingbrook, Illinois, United States Circle K Full time

    Store : 101 W Boughton Rd, Bolingbrook, Illinois 60440Availability - Shift/Days Day Shift - Evenings - Overnight ShiftAssistant ManagerWe want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.As an assistant manager, you will...

  • Store Assistant Manager

    4 weeks ago

    Bolingbrook, Illinois, United States Circle K Full time

    Store : 255 N Weber Rd, Bolingbrook, Illinois 60490Availability - Shift/Days Flexible AvailabilityAssistant ManagerWe want you to join our team as an Assistant Manager. If you have the desire to be challenged, work in a fast-paced, fun environment and create a career in management – look no further.As an assistant manager, you will enjoy:Medical, Vision,...

  • Assistant Manager- Sales

    2 weeks ago

    Bolingbrook, Illinois, United States Rent-A-Center Full time

    SALES ASSISTANT MANAGERJOB DESCRIPTIONJOB PURPOSE:Positively impact customer growth and revenue through sales activities, account management, and providing totalcustomer satisfaction. Help manage profit by following and enforcing established policies and procedures including, but not limited to, work schedules, cash and inventory controls and order...

  • Office Assistant

    4 weeks ago

    Bolingbrook, United States Hussman Corporation Full time

    Office Assistant REQ: REQ-144916 General Hussmann Corporation Bolingbrook,IL,United States About Hussmann: Hussmann is a subsidiary of Panasonic USA. We are a leader in providing display merchandisers, refrigeration systems, installation, and services to food retailers around the world. We do more than provide a refrigeration system or install and...

  • Office Assistant

    4 weeks ago

    Bolingbrook, United States Panasonic Corporation of North America Full time

    About Hussmann: Hussmann is a subsidiary of Panasonic USA. We are a leader in providing display merchandisers, refrigeration systems, installation, and services to food retailers around the world. We do more than provide a refrigeration system or install and maintain equipment. We provide our customers with solutions to make their businesses better. Finding...

  • Sales Assistant

    4 weeks ago

    Bolingbrook, United States YJA Full time

    Propel the industry’s biggest brands to new heights through successful retail merchandising execution as an Energy Specialist. **Help spark sales for the best, and most well-known Energy brand, by successfully engaging with customers and recommending products and services to fit their needs.** You’ll be responsible for driving sales and product...