Dental Front Office Manager

3 weeks ago

Surprise, United States Triton Medical Solutions Full time
Job DescriptionJob DescriptionWe are excited to offer a fantastic opportunity for a Dental Front Office Manager at our friendly and professional dental practice located in Surprise, AZ. The position requires approximately 32 hours of your expertise weekly. If you are a dynamic, detail-oriented individual with a passion for excellence in dental healthcare administration, we want you to join our team

Key Responsibilities:

  • Efficiently manage patient interactions, including discussing financial obligations and processing payments.
  • Thoroughly handle insurance verifications for both new and existing patients, including coverage breakdowns and eligibility checks.
  • Proactively manage dental treatment and anesthesia authorizations.
  • Oversee the posting of payments and ensure accurate transaction processing.
  • Maintain meticulous records, including Explanation of Benefits (EOB) and Electronic Remittance Advice (ERA), ensuring accurate payment postings and account resolutions.
  • Collaborate with patients to explain treatment plans, detailing both insurance coverage and out-of-pocket responsibilities.
  • Ensure stringent data security and the confidentiality of office technology and patient information.
  • Supervise front desk staff, enhancing productivity and ensuring top-notch customer service.
  • Manage end-of-day procedures and maintain practice dashboards that track various financial and operational metrics.
Qualifications:

  • Proven experience in dental office management, particularly with front office duties.
  • Familiarity with Arizona Dental Plans and relevant insurance processes.
  • Strong proficiency in dental software applications.
  • Exceptional interpersonal and organizational skills, with an emphasis on multitasking and prioritizing in a fast-paced environment.
  • Ability to take initiative and work independently, ensuring detailed and accurate completion of tasks.
  • Experience in managing and implementing organizational protocols.
  • Strong research skills and proficiency in using internet resources.
  • Bilingual skills are an asset.
This is a position that promises significant growth opportunities within our thriving company. We are looking for a candidate who is not just seeking a job but a career in dental front office management. Join us and contribute to a team that values positivity, energy, and exceptional service standards.

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