Regional Manager

3 weeks ago


Saint Louis, United States Winston Retail Solutions Full time
Job DescriptionJob Description

Job Title: Regional Manager

Department: Winston Operations

Reports to: Sr. Regional Manager

Location: National

Status: Salaried – Full-time

Position Summary:

Reporting to the Sr. Regional Manager, the Regional Manager is responsible for leading and developing Field Talent and managing a Zone ensuring that all projects are staffed and appropriately executed. The Regional Manager will collaborate cross-functionally with Account Management, Account Training and Recruiting teams to ensure 100% execution of all client projects.

Key Responsibilities:

Ensure that all projects are flawlessly executed and deliver against Winston Standards.

  • Responsible for leading and developing Field Talent ensuring that all client projects are 100% complete.
  • Strategically staff projects minimizing travel expense and overtime. Maximize project margins by reviewing expenses and focusing on talent rates.
  • Lead and manage a zone ensuring that all projects are staffed and appropriately executed.
  • Oversee staffing a Zone and provide guidance on calendars and budgets to staff projects. Ensure proper level of talent is engaged. Collaborate with Recruiting to fill open positions/locations.
  • Report on staffing ratios, opportunities and risks by project, and completion rates weekly and monthly in cross-functional business meetings.
  • Ensure all store visits reports are submitted timely and to client standards. Provide coaching and guidance when needed.
  • Staff projects with talent that reflects our brand image – ensuring projects are done on time and on budget by dedicated coordinators.
  • Provide timely feedback to Field Talent to improve execution. Identify, evaluate, and elevate talent to support “Field” succession planning
  • Create a “Field First” mentality by engaging teams, celebrating success, and coaching opportunities leading to minimal field turnover.

Build a Field Team that represents the Winston Brand.

Complete projects in line with Client expectations.

  • Collaborate with Account Training Managers ensuring training is clear, detailed and accessible.
  • Provide coaching and guidance as needed for execution issues and reporting challenges.

Collaborate with leadership team to drive improvements and maximize profit on all projects.

  • Provide insights on systemic and process opportunities in order to staff more effectively.
  • Communicate cross-functionally regarding the progress and completion of projects by zone.
  • Support Sr. Regional Manager, Director of Field Operations and Vice President of Operations on all client, system and procedural projects.

Required Skills and Experience:

  • 2-year degree; 4-year or advanced degree a plus.
  • 1-3 years of leadership experience managing a team of 2 or more within a wholesale, retail, or store organization
  • Must be nimble and agile with an ability to multi-task and problem solve.
  • Ability to work independently and be self-motivated.
  • Ability to work weekends.
  • Strong written and verbal communication skills including presenting new ideas in an organized and detailed manner. Strong interpersonal skills across a wide range of experience.
  • Strong Excel skills, including VLOOKUP and pivot tables.
  • Proficient in other Microsoft Office programs including Word, Outlook, and Power Point. Technologically strong with experience working in proprietary systems.
  • Demonstrated experience in
    • Managing and leading teams
    • Organization and Time Management
    • Utilizing business metrics to deliver against financial goals
    • Working in a cross-functional environment
    • Influencing and negotiating to complete projects




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