Builder - Customer Service/ Scheduler

2 months ago


Cranberry Township, United States Rite Rug Flooring Full time
Job DescriptionJob Description

Rite Rug has been one of the top privately owned flooring companies, since 1934 We are looking for a motivated, reliable, Customer Service associate to join our team If you are looking for a company where you are part of a family, then Rite Rug is the place for you $35,000 a year. Job Summary:This role involves processing repairs and scheduling our subcontractors to make the repairs in new construction homes – both during construction and after the new homeowners have moved in. You will be evaluating inspection reports, requesting materials and contacting project managers and homeowners to schedule the repairs.Essential Duties and Responsibilities include the following:
  • Calling project managers and homeowners to schedule repairs in a timely fashion.
  • Scheduling repairs in the computer with materials and the correct installers
  • Organizing and prioritizing all workloads as it comes in
  • Working closely with field staff on any changes to service orders
  • Working with the warehouse to pull inventory and have it ready in a timely fashion.
Qualifications and Requirements:
  • Have earned a minimum of a High School Diploma or equivalent.
  • Experience with RFMS software is a plus
  • Possess and have demonstrated proficient computer experience in Microsoft Office.
  • Be able to multi-task and prioritize the duties required.
  • Exhibit effective oral and written communication skills.

#ZR



Company DescriptionTrusted Name in Flooring Since 1934

From a modest store on the corner of Cherry and High Streets in Downtown Columbus, Ohio, Rite Rug Flooring has expanded to become one of the largest flooring retailers in the United States. With three different divisions in 16 states, we are able to service all types of customer.

Over 80 years we are still a family-owned business operating by the same values on which we were founded — offering the best products at competitive prices, with a staff of friendly, knowledgeable experts.Company DescriptionTrusted Name in Flooring Since 1934\r
\r
From a modest store on the corner of Cherry and High Streets in Downtown Columbus, Ohio, Rite Rug Flooring has expanded to become one of the largest flooring retailers in the United States. With three different divisions in 16 states, we are able to service all types of customer. \r
\r
Over 80 years we are still a family-owned business operating by the same values on which we were founded — offering the best products at competitive prices, with a staff of friendly, knowledgeable experts.

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