Current jobs related to HVAC Truck Based Customer Resource Coordinator - Cranberry Township - Johnson Controls International
-
HVAC Truck Based Service Manager
4 weeks ago
Cranberry Township, United States Johnson Controls Full timeJob DescriptionBuild your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of...
-
HVAC Truck Based Service Manager
4 weeks ago
Cranberry Township, United States Johnson Controls Full timeBuild your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across...
-
HVAC Truck Based Service Manager
2 days ago
Cranberry Township, United States Johnson Controls Full timeBuild your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across...
-
HVAC Truck Based Service Manager
4 weeks ago
Cranberry Township, United States Johnson Controls Full timeBuild your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across...
-
HVAC Truck Based Mechanic
2 months ago
Cranberry Township, United States Johnson Controls Full timeJohnson Controls - 3120 Unionville Rd suite 400 [Refrigeration Technician / AC Technician] As a HVAC Truck Based Mechanic at Johnson Controls, you'll: Perform maintenance, repair and replacement services on commercial heating and cooling systems; Work with Journeymen in the repair of centrifugal, steam turbines, and absorption machines, open-drive screw...
-
HVAC Truck Based Mechanic
3 weeks ago
Cranberry Township, United States Johnson Controls Full timeWhat you will do:Do you have HVAC experience? We are looking for HVAC systems mechanics who have worked in light commercial and/or heavy commercial markets to join our team to work with the most advanced heavy commercial and industrial cutting-edge equipment. We provide factory certification through our Service Technical Academy (STA) with milestone...
-
HVAC Truck Based Mechanic
4 weeks ago
Cranberry Township, United States Johnson Controls Full timeJob DescriptionWhat you will do:Do you have HVAC experience? We are looking for HVAC systems mechanics who have worked in light commercial and/or heavy commercial markets to join our team to work with the most advanced heavy commercial and industrial cutting-edge equipment. We provide factory certification through our Service Technical Academy (STA) with...
-
HVAC Truck Based Mechanic
3 weeks ago
Cranberry Township, United States Johnson Controls Full timeWhat you will do:Do you have HVAC experience? We are looking for HVAC systems mechanics who have worked in light commercial and/or heavy commercial markets to join our team to work with the most advanced heavy commercial and industrial cutting-edge equipment. We provide factory certification through our Service Technical Academy (STA) with milestone...
-
HVAC Truck Based Mechanic
4 weeks ago
Cranberry Township, United States Johnson Controls Full timeWhat you will do:Do you have HVAC experience? We are looking for HVAC systems mechanics who have worked in light commercial and/or heavy commercial markets to join our team to work with the most advanced heavy commercial and industrial cutting-edge equipment. We provide factory certification through our Service Technical Academy (STA) with milestone...
-
HVAC Truck Based Mechanic
4 weeks ago
Cranberry Township, United States Johnson Controls Full timeWhat you will do:Do you have HVAC experience? We are looking for HVAC systems mechanics who have worked in light commercial and/or heavy commercial markets to join our team to work with the most advanced heavy commercial and industrial cutting-edge equipment. We provide factory certification through our Service Technical Academy (STA) with milestone...
-
HVAC Truck Based Mechanic
2 days ago
Cranberry Township, United States Johnson Controls Full timeWhat you will do:Do you have HVAC experience? We are looking for HVAC systems mechanics who have worked in light commercial and/or heavy commercial markets to join our team to work with the most advanced heavy commercial and industrial cutting-edge equipment. We provide factory certification through our Service Technical Academy (STA) with milestone...
-
HVAC Truck Based Mechanic
2 months ago
Cranberry Township, United States Johnson Controls International Full timeWhat you will do:Do you have HVAC experience? We are looking for HVAC systems mechanics who have worked in light commercial and/or heavy commercial markets to join our team to work with the most advanced heavy commercial and industrial cutting-edge equipment. We provide factory certification through our Service Technical Academy (STA) with milestone...
-
HVAC Truck Based Service Manager
4 weeks ago
Cranberry Township, Pennsylvania, United States of America Johnson Controls Full timeBuild your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across...
-
HVAC Truck Based Sr Controls Technician
4 weeks ago
Cranberry Township, United States Johnson Controls Full timeJob DescriptionBe part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.What we...
-
HVAC Truck Based Sr Controls Technician
3 weeks ago
Cranberry Township, United States Johnson Controls Full timeBe part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.What we offer:Competitive...
-
HVAC Truck Based Sr Controls Technician
4 weeks ago
Cranberry Township, United States Johnson Controls Full timeBe part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.What we offer:Competitive...
-
HVAC Truck Based Sr Controls Technician
4 weeks ago
Cranberry Township, United States Johnson Controls Full timeBe part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.What we offer:Competitive...
-
HVAC Truck Based Sr Controls Technician
4 weeks ago
Cranberry Township, United States Johnson Controls Full timeBe part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.What we offer:Competitive...
-
HVAC Truck Based Sr Controls Technician
12 hours ago
Cranberry Township, United States Johnson Controls Full timeBe part of the future!We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.What we offer:Competitive...
-
HVAC Service Coordinator
7 days ago
Green Brook Township, United States CK Control Temp - Commercial HVAC Contractor Full timeJob DescriptionC-K Control Temp, Inc. is a leading commercial HVAC contractor seeking a dedicated Service Coordinator to join our team. The ideal candidate will have experience in field service, HVAC, and the ability to work in a fast-paced company in growth mode.Key Responsibilities: Dispatch and coordinate service requests and schedule appointments...
HVAC Truck Based Customer Resource Coordinator
3 months ago
Be part of the future
We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we will give you the space and opportunities to grow and succeed. We are committed to making a difference.
What we offer:
- Competitive Starting Pay
- Paid Training
- Global Advancement Opportunities
- Company Vehicle (as applicable)
- Referral Bonuses
- Comprehensive Benefits
- Medical/Dental/Vision insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) savings plan with company match
- Short-Term and Long-Term Disability
- Employee Assistance Program
- Wellness Program
- And More
What you will do:
Under direct supervision of the Pod Team Manager (Customer Service Dispatch Supervisor), receives and schedules customer calls for service. Manages schedule of assigned technicians and mechanics. Ensures schedule allows for timely completion of preventative maintenance and aligns with monthly forecasting goals. Debriefs activities of assigned technicians/mechanics daily, coordinating with technicians/mechanics to resolve concerns quickly. Assesses job completion and collaborates with Customer Billing Coordinators and Customer Support Coordinators to progress completed jobs through the appropriate business process.
How you will do it:
- Receives customer requests for unscheduled or scheduled service.
- Coordinates labor scheduling to align technician to the appropriate customer and service need.
- Communicates the action plan and services to be provided directly to the customer.
Ensures work has been performed to the customer’s expectations and performs follow-up with the customer, as needed. - Answers any customer inquiries and resolves or escalates customer issues, as appropriate.
- Debrief activities daily
- Ensures Technicians are provided daily schedules. Maintains consistent communication with assigned Technicians. Follows up on activities to ensure completion in an established timeframe.
- Ensures that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen.
- Scheduled Service Visits – on time
- Parts ordering/PO creation support
- Start-up support
- Customer PO confirmation
- WIP Management
- Auto SR quotes
- Reconcile exceptions (SIR and AP)
- Attend weekly planning/scheduling meeting
- Service + rewards
- Assist with monitoring of time and expense reporting submission
- Review and correct unassociated time for timesheets for technicians
- Other duties and administrative activities as assigned.
What we look for:
Required
- High school diploma or equivalent required, plus two to five years of service industry experience managing service operations and/or service scheduling.
- Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.
- Must have strong interpersonal skills to effectively communicate with both internal and external clients. Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
- Able to prioritize work activities based upon financial impact to desired business goals.
- Able to influence diverse teams to accomplish tasks/goals.
Preferred
- Associates degree preferred
- Experience and/or basic project accounting or costing principals is desired
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
