Automotive Parts Counter Associate

2 weeks ago


San Diego, United States Northside Imports Full time
Job DescriptionJob Description

Northside Imports is seeking a Counterperson to become an integral part of our San Diego team You will be responsible for selling auto part products, merchandise, and services in a retail setting in order to drive company revenue.

RESPONSIBILITIES

  • Be able to read and understand the parts catalog when looking up parts.
  • Provide price quotes and other information to customers in person, over the phone, or online.
  • Pulls, fills orders from stock and properly price all parts.
  • Set up orders for daily shipment, delivery, or pick-up.
  • Create customer invoices and assist in cash payments with our Accounting Department
  • Build relationships with customers in order to better meet their needs.
  • Coordinate with others in the parts department to troubleshoot issues as necessary.
  • Handling customer complaints, issues, returns and exchanges
  • Communicate with staff and customers in a friendly and professional manner.

JOB SKILLS:

  • A STRONG background AND knowledge in the automotive industry.
  • Have experience with auto parts sales in a retail and/or wholesale.
  • Ability to quickly learn new information and adapt to a flexible, changing, and fast-paced business.
  • A high degree of integrity and professionalism with customers and our teams.
  • Exceptional phone and in-person communication skills.
  • Ability to organize, multi-task and prioritize effectively.
  • A minimum of a High School Diploma or equivalent. Associate’s/Bachelor’s Degree candidates also desired.
  • Excellent communication skills.
Company DescriptionFounded in 1985, Northside Imports is the leading independent importer and distributor of European auto parts in the country. With genuine, OEM and high-quality aftermarket replacement parts covered from the 1960’s to 2019, we pride ourselves on stocking the right inventory for our customers. Our parts include AUDI • BMW • LAND ROVER • MERCEDES • MINI • PORSCHE • SAAB • SPRINTER • VOLVO • VOLKSWAGEN. Our knowledgeable sales and purchasing teams will get you the right parts with great customer service. We offer same day delivery and nationwide shipping from each of our 10 locations. As a European Auto Parts Sales Specialist, you are responsible for providing superior customer service and assisting the store in achieving expected sales goals through in-store execution of various programs, initiatives and standards. An individual in this position will be expected to perform additional related job responsibilities as needed and assigned.Company DescriptionFounded in 1985, Northside Imports is the leading independent importer and distributor of European auto parts in the country. With genuine, OEM and high-quality aftermarket replacement parts covered from the 1960’s to 2019, we pride ourselves on stocking the right inventory for our customers. Our parts include AUDI • BMW • LAND ROVER • MERCEDES • MINI • PORSCHE • SAAB • SPRINTER • VOLVO • VOLKSWAGEN. Our knowledgeable sales and purchasing teams will get you the right parts with great customer service. We offer same day delivery and nationwide shipping from each of our 10 locations. As a European Auto Parts Sales Specialist, you are responsible for providing superior customer service and assisting the store in achieving expected sales goals through in-store execution of various programs, initiatives and standards. An individual in this position will be expected to perform additional related job responsibilities as needed and assigned.
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