Automotive Parts Counter Associate
2 weeks ago
Northside Imports is seeking a Counterperson to become an integral part of our San Diego team You will be responsible for selling auto part products, merchandise, and services in a retail setting in order to drive company revenue.
RESPONSIBILITIES
- Be able to read and understand the parts catalog when looking up parts.
- Provide price quotes and other information to customers in person, over the phone, or online.
- Pulls, fills orders from stock and properly price all parts.
- Set up orders for daily shipment, delivery, or pick-up.
- Create customer invoices and assist in cash payments with our Accounting Department
- Build relationships with customers in order to better meet their needs.
- Coordinate with others in the parts department to troubleshoot issues as necessary.
- Handling customer complaints, issues, returns and exchanges
- Communicate with staff and customers in a friendly and professional manner.
JOB SKILLS:
- A STRONG background AND knowledge in the automotive industry.
- Have experience with auto parts sales in a retail and/or wholesale.
- Ability to quickly learn new information and adapt to a flexible, changing, and fast-paced business.
- A high degree of integrity and professionalism with customers and our teams.
- Exceptional phone and in-person communication skills.
- Ability to organize, multi-task and prioritize effectively.
- A minimum of a High School Diploma or equivalent. Associate’s/Bachelor’s Degree candidates also desired.
- Excellent communication skills.
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