IT Help Desk Level 2 Support Technician

4 weeks ago


Mount Laurel, United States TechnologySoftware Company Full time
Job DescriptionJob Description

Job Summary:

We are looking for a dependable, self-managed, highly professional addition to the 340Basics help desk team. The help desk technician will support and maintain the company’s in- house/remote users, network infrastructure, computers, phone system, mobile phones, as well as providing exceptional overall end user support. We are growing rapidly, which gives you the opportunity to gain valuable experience working in a professional team environment. 

Responsibilities:

  • Configure, deploy, support Windows/Apple computers/devices, network printers, mobile phones and related end-user equipment
  • Provide support for computer hardware/software, conference room equipment, network infrastructure accurately and quickly·
  • Perform hands-on fixes at the desktop level, including installing, upgrading software/hardware, implementing file backups configuring systems and applications
  • On-boarding and Off-boarding users
  • Managing help desk tickets
  • Analyze, research, perform problem solving and resolution of technical issues
  • Develop and maintain an inventory of all computers, monitors, keyboards, hard drives, printers, phones, other equipment
  • Liaise with third-party software support and PC equipment vendors
  • Assist with developing computer, hardware, software, standard configurations
  • Recommend, schedule, perform software/hardware improvements, upgrades, patches, reconfigurations, and/or purchases
  • Document new policies and instructional material as needed
  • Travel is required between our New Jersey and Pennsylvania offices

Qualifications/Required Skills

  • Experience in Office 365 and Azure Active Directory from an end user, device, license perspective
  • Ability to troubleshoot end user devices including Computers/Printers/Mobile Phones and equipment as required
  • Experience with help desk software, updating, and closing incident tickets
  • Technical knowledge of networks: WAN/LAN/Wi-Fi connectivity
  • Technical knowledge of current network protocols, operating systems, and standards
  • Exceptional hands-on troubleshooting experience
  • Solid wireless network troubleshooting skills
  • Experience with Cisco WebEx Meeting and Cisco WebEx Calling platforms
  • Experience using and troubleshooting Microsoft Teams
  • Basic knowledge of security standards and best practices
  • Ability to support the executive management team
  • A+, Network+, CCNA preferred
Company DescriptionNuvem is a software technology company specializing in 340B Program Management.Company DescriptionNuvem is a software technology company specializing in 340B Program Management.

  • Laurel, United States SharpHeads Full time

    Service Desk Technician Level I Laurel, Maryland Full Time Permanent Duties: The Service Desk Technician Level I perform a wide variety of tasks including the provision of front-line problem isolation and resolution services to Information Services' customers. In addition, this position is responsible for operation of all computer processors and peripheral...


  • Laurel, United States SharpHeads Full time

    Service Desk Technician – Level ILaurel, MarylandFull Time Permanent• Duties: The Service Desk Technician Level I perform a wide variety of tasks including the provisionof front-line problem isolation and resolution services to Information Services' customers. In addition,this position is responsible for operation of all computer processors and...


  • Laurel, United States SharpHeads Full time

    Service Desk Technician – Level ILaurel, MarylandFull Time Permanent• Duties: The Service Desk Technician Level I perform a wide variety of tasks including the provisionof front-line problem isolation and resolution services to Information Services' customers. In addition,this position is responsible for operation of all computer processors and...


  • Mount Laurel, United States Pinnacle Treatment Centers, Inc. Full time

    Job DescriptionJob DescriptionLevel 2 Technical Support InternOnsite at our Mt. Laurel, NJ Corporate OfficeWe offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of...

  • Help Desk Technician

    1 month ago


    Laurel, United States Broadway Infotech Full time

    Position - Help Desk Support Specialists Location - Fort Meade, MD Clearance - TS/SCI **Job Summary**: **Essential Job Functions**: As a member of the platform support team, the engineer will utilize Jira Service Manager tools and vSphere to monitor and maintain the PCTE platform guaranteeing its peak performance. They will oversee the creation of user...


  • Laurel, United States InterImage, Inc. Full time

    Work on a fast-paced team of system administrators providing support for implementation, troubleshooting and maintenance of Information Technology (IT) systems for critical enterprise applicationsManages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem...


  • Mount Prospect, United States BSGtech Full time

    **About us** Business Solutions Group is a full-service IT solutions provider in Mount Prospect, IL 60056. This position is NOT remote and/or hybrid. You will rotate days onsite with different clients, and in the office at our data center in Mount Prospect. **Experience**: - BA/BS, preferably in computer science or a related field, preferred but not...


  • Laurel, United States Smarter Health LLC Full time

    Job DescriptionJob Description**Job Title:** Bilingual Medical Front Desk Receptionist**Company:** Smarter Health Primary Care and Weight Management Clinic**Location:** Laurel MD**About Us:**Smarter Health Primary Care and Weight Management Clinic is dedicated to providing comprehensive healthcare services with a focus on promoting wellness and managing...

  • Survey CAD Technician

    4 weeks ago


    Mount Laurel, United States Spotlock Full time

    Job DescriptionJob DescriptionAbout Us:We are a leading surveying and geospatial solutions provider dedicated to delivering accurate and reliable data to support various industries such as construction, land development, and infrastructure projects. We are committed to excellence in surveying services and are seeking a talented and detail-oriented Survey CAD...


  • Mount Laurel, United States CAREFIRST SPECIALTY PHARMACY LLC Full time

    Job DescriptionJob DescriptionCareFirst Specialty Pharmacy is looking for an experienced Fulfillment Pharmacy Technician in Compounding.CareFirst Specialty Pharmacy is PCAB accredited and offers non-sterile compounding services.The FULFILLMENT PHARMACY TECHNICIAN, in a Closed Door Pharmacy setting, will assist in all or some of the following tasks: Perform...


  • Mount Laurel, United States Horizon Services Full time

    Job DescriptionPlumbing Technician - NO ON-CALL - CHOOSE YOUR SHIFT- Up to $32 / hour base ($48 / hour with incentive pay) At Horizon Services we pride ourselves in creating an excellent working environment by hiring the best technicians, training them better than anyone, and creating an environment where our technicians are our number one priority.Reasons...


  • Mount Laurel, United States CAREFIRST SPECIALTY PHARMACY LLC Full time

    Job DescriptionJob DescriptionCareFirst Specialty Pharmacy is looking for an experienced Pharmacy Technician in Compounding.CareFirst Specialty Pharmacy is PCAB accredited and offers non-sterile compounding services.The COMPOUNDING/FULFILLMENT PHARMACY TECHNICIAN, in a laboratory setting, will assist in all or some of the following tasks: Under the direct...


  • Mount Laurel Township, United States Virtua Full time

    MUST have minimum of 1 year SCTU experience for per diem The role of the Specialty Care Transport (SCT) Nurse is to provide the required care during transport between designated facilities by assessing, planning, implementing, and evaluating the patient’s needs during each encounter. The SCT Nurse demonstrates leadership by adhering to standards of...


  • Mount Laurel, United States Hydro-Green Full time $23 - $28

    We are looking for a reliable and experienced irrigation technician to install and service our client’s irrigation equipment. As the lead technician, you will be responsible for mapping out irrigation areas, digging trenches, installing equipment, testing the system, and conducting regular maintenance checks. You may also be required to install electrical...


  • Mount Laurel, United States Mount Laurel Animal Hospital Full time

    Biomedical Equipment Technician IIIDepartment: MaintenanceReporting To: Maintenance ManagerWorker Category: ☒ Full-time ☐Part-time ☐Seasonal ☐Intern ☐ExternFLSA Status: ☒Non-Exempt (Hourly) ☐Exempt (Salaried)Working Location: Mount Laurel, NJWorking Hours: Varies Purpose of the Role: Mount Laurel Animal Hospital seeks a Medical Equipment...

  • Plumbing Technician

    16 hours ago


    Mount Laurel, United States Horizon Services Full time

    Job DescriptionPlumbing Technician - NO ON-CALL - CHOOSE YOUR SHIFT- Up to $32 / hour base ($48 / hour with incentive pay) At Horizon Services we pride ourselves in creating an excellent working environment by hiring the best technicians, training them better than anyone, and creating an environment where our technicians are our number one priority.Reasons...


  • MOUNT LAUREL, United States Horizon Services Full time

    Plumbing Technician - NO ON-CALL - CHOOSE YOUR SHIFT- Up to $32 / hour base ($48 / hour with incentive pay) At Horizon Services we pride ourselves in creating an excellent working environment by hiring the best technicians, training them better than anyone, and creating an environment where our technicians are our number one priority.Reasons you will love...


  • Mount Carroll, United States The Peak Organization Full time

    Job DescriptionJob DescriptionWe are Peak Systems a technology staffing and managed services consulting firm connecting technical consultants with various industry opportunities. Technicians who join us may receive new certifications for working with our clients; we issue payments weekly, offer direct deposit, and have many nationwide opportunities.We are...


  • Mount Laurel, United States Michael A. Beach & Associates Full time

    Job DescriptionJob DescriptionMichael A. Beach & Associates is looking to expand their engineering team! We are currently seeking a motivated Structural Engineer with a minimum of 2 years of Structural Building Engineering experience to join our growing team. This is a great opportunity for an engineer with entrepreneurial spirit looking to develop their...

  • Behavior Technician

    1 month ago


    Laurel, United States The November Group Full time

    Compensation and Benefits: - Starting salary $26 to $32 per hour. - Health benefits and 401k options. - Receive bonuses based on quarterly evaluations. - Flexible shifts available, including daytime, evening, and weekend options. - Meaningful work that makes a difference in the lives of individuals with autism or developmental disabilities Are you ready to...