Customer Services Representative
2 months ago
Pathfinders Inc is seeking highly motivated individuals to join our client for a contract opportunity in Dallas, TX
*Must live within 60 miles of Dallas, TX
Responsibilities:
- Conduct outbound calls to potential customers
- Handle customer service inquiries and problems
- Receiving inbound customer calls
- Identify what are the customer’s needs and then route them to the appropriate department
- Handling a blended call center environment with make outbound and taking inbound calls
- This position supports sales and is centered on different client campaigns related to corporate needs
- Document all call information accurately in the system
Requirements:
- High School Diploma or GED required
- 1 to 2 years of related experience
- Excellent communication and interpersonal skills.
- Proficient in outbound calling techniques
- Outbound dialing, upselling experience preferred
- Telemarketing, timeshare, cold calling phone sales is a plus
- Mortgage, Banking, Financial industry experience is a plus
- Ability to handle a fast paced environment and able to multi-task
Job details:
- Full time: M-F
- Pay: $18.00-$19.00
- Job type: Remote -flexible shifts between 8am-11pm EST
Pathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies
Inc. 5000 winner - 5 years
Philly's Fastest Growing Companies - 5 yearsCompany DescriptionAbout Pathfinders, Inc.\r
\r
Pathfinders, Inc. was established in 1997 as a full service staffing solutions provider. Pathfinders was born from a single idea: Our founder wanted to create a company with the capabilities of a national staffing provider but with the customer service and personality of a local provider. We connect the area's best talent with the area's best companies\r
\r
Inc. 5000 winner - 5 years\r
Philly's Fastest Growing Companies - 5 years
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