Piano Sales Support Representative

2 weeks ago

Bellevue, United States Northwest Pianos Full time
Job DescriptionJob Description

Job Title: Piano Sales Support Representative

Location: Bellevue, WA

Company: Northwest Pianos

 

About Us:

Northwest Pianos is a premier piano store dedicated to providing exceptional service and quality instruments to our customers. We pride ourselves on our knowledgeable staff and our passion for music. We are looking for a talented and enthusiastic Piano Sales Support Representative to join our team.

Job Summary:

As a Piano Sales Support Representative, you will play a crucial role in supporting our sales team and ensuring an excellent customer experience. You will leverage your sales experience and piano-playing skills to assist customers in selecting the right instruments, perform administrative tasks, and contribute to a positive and collaborative team environment.

Key Responsibilities:

- Sales Support:

  - Assist the sales team in providing outstanding customer service.

  - Help customers find the perfect piano to meet their needs and preferences.

  - Demonstrate pianos and provide information on features, benefits, and pricing.

  - Participate in sales events and promotions.

- Participating in video and social media efforts 

 

- Customer Interaction:

  - Greet and engage with customers, building rapport and understanding their musical needs.

  - Answer customer inquiries via phone, email, and in person.

- Networking with music teachers in the Bellevue/Seattle area

- Interacting with teachers and music lovers during concerts and teacher recitals

  - Provide product demonstrations and facilitate test plays for customers.

 

- Administrative Tasks:

  - Maintain accurate and up-to-date customer records.

  - Handle sales transactions and process payments.

  - Assist in inventory management and stock replenishment.

  - Organize and maintain the showroom, ensuring it is clean and visually appealing.

 

- Team Collaboration:

  - Work closely with the sales and administrative teams to ensure smooth operations.

  - Participate in team meetings and contribute ideas for improving sales and customer service.

  - Support marketing efforts by providing insights and feedback on customer preferences and trends.

 

Qualifications:

- Prior sales experience in any field is required.

- Proficiency in playing the piano is essential.

- Strong communication and interpersonal skills.

- Excellent organizational and administrative abilities.

- Ability to work well in a team-oriented environment.

- Passion for music and a genuine interest in helping customers find the right instrument.

 

Benefits:

- Competitive salary and commission structure.

- Paid time off and holidays.

- Employee discounts on pianos and accessories.

- Insurance reimbursement options  

- Opportunities for professional development and growth within the company.

 

How to Apply:

If you are passionate about music and have the skills to support our sales team, we would love to hear from you Please submit your resume and a cover letter detailing your relevant experience and why you are interested in this position to joanna.ruiz@vienna-pianos.com.


 

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