Guest Service Representative
2 weeks ago
- 401(k)
- 401(k) matching
- Employee discounts
- Health insurance
- Training & development
- Vision insurance
We are seeking a friendly and customer-oriented individual to join our team as a Guest Service representative. As Guest Service representative, you will be the first point of contact for guests, providing exceptional service and ensuring their stay is enjoyable and memorable. If you are passionate about hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities:
- Greet guests with a warm and friendly demeanor upon arrival
- Check-in and check-out guests efficiently and accurately
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints in a professional manner
- Assist guests with reservations, including room bookings and changes
- Answer phone calls promptly and professionally, directing calls to the appropriate department or individual
- Maintain accurate guest records and ensure confidentiality of personal information
- Process payments and maintain cash handling procedures
- Collaborate with other hotel departments to ensure guest satisfaction
- Maintain cleanliness and organization at the front desk area
Requirements:
- Previous experience in hospitality or customer service is preferred
- Excellent phone etiquette and knowledge of phone systems
- Multilingual skills are a plus (ability to communicate effectively in multiple languages)
- Familiarity with hotel management software is beneficial
- Strong interpersonal skills and the ability to provide exceptional customer service
- Ability to handle difficult situations with patience and professionalism
- Strong attention to detail and organizational skills
- Ability to work in a fast-paced environment while maintaining composure
Join our team as a Guest Service Agent and help create memorable experiences for our guests. Apply now
-
Guest Service Representative
2 weeks ago
Lincoln City, United States VIP Hospitality Group LLC Full timeJob DescriptionJob DescriptionBenefits:401(k)401(k) matchingEmployee discountsHealth insuranceTraining & developmentVision insuranceWe are seeking a friendly and customer-oriented individual to join our team as a Guest Service representative. As Guest Service representative, you will be the first point of contact for guests, providing exceptional service and...
-
Guest Service Representative
3 weeks ago
Lincoln, United States Nothing Bundt Cakes Full timeThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...
-
Guest Service Representative
2 months ago
Lincoln, United States Nothing Bundt Cakes #248 Full timeJob DescriptionJob DescriptionThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage...
-
Guest Services Representative
3 weeks ago
Ocean City, United States LaTour Hotels & Resorts, Inc. Full timeThe Guest Service Representative (GSR) establishes a positive rapport with guests and provides excellent guest services from the first greeting through check-out. This position helps to ensure that guests feel welcome, that their needs are met, and t Guest Service, Representative, Guest, Retail
-
Guest Service Representative
6 days ago
Panama City, United States Nothing Bundt Cakes Full timeGuest Service Representative is our front of house staff. Duties include greeting guests, working on the point of sale system, stocking supplies, crafting our cakes, and working as a team member. Must be willing to work weekends as needed. Guest Service, Representative, Service, Guest, Restaurant, Retail
-
Guest Service Representative
2 weeks ago
Kansas City, United States Nothing Bundt Cakes Full timePT, Mon-Sat, Flexible between the hours of 9:30 am-3 pm or 4 pm, 3 pm-6:30 pm, and Employee Discounts. The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for uniq Guest Service, Representative, Guest, Service, Bakery, Restaurant
-
Guest Service Representative
6 days ago
Lincoln, United States Buffalo Lodging Associates Full timeWe are currently looking for front desk agents to join our Team! The Courtyard by Marriott -Providence Lincoln is situated minutes from Twin River Casino, Bryant University and Kirkbrae Country Club, and is only 9 miles from everything Downtown Providence has to offer. With 129 beautifully appointed guest rooms, we also have our onsite Bistro Restaurant &...
-
Guest Service Representative
5 days ago
Lincoln, United States Buffalo Lodging Associates, LLC Full timeJob DescriptionJob DescriptionWe are currently looking for front desk agents to join our Team! The Courtyard® by Marriott -Providence Lincoln is situated minutes from Twin River Casino, Bryant University and Kirkbrae Country Club, and is only 9 miles from everything Downtown Providence has to offer. With 129 beautifully appointed guest rooms, we also have...
-
Guest Services Representative
2 days ago
Rapid City, United States Rapid City Best Western Ramkota Hotel Full timeJob Summary: We are looking for an attentive, engaging, and service-oriented Guest Service Representative to join our team. Guest Service Representatives are often the first in-person contact for hotel guests and support guests' realized and unrealized needs throughout the hospitality experience. The primary responsibility of a Guest Service Representative...
-
Guest Services Representative
5 days ago
Rapid City, United States Rapid City Best Western Ramkota Hotel Full timeJob DescriptionJob DescriptionJob Summary: We are looking for an attentive, engaging, and service-oriented Guest Service Representative to join our team. Guest Service Representatives are often the first in-person contact for hotel guests and support guests' realized and unrealized needs throughout the hospitality experience. The primary responsibility...
-
Guest Services Representative
6 days ago
Kansas City, United States ASM Global Full timeJob Summary: Guest Services Representatives are responsible for delivering best in class service to ensure an exceptional guest experience for all internal and external guests of T-Mobile Center. Guest Service Representatives address questions, needs and resolve concerns on behalf of the venue for all guests, in an energetic, engaging expert,...
-
Guest Services Representative
2 days ago
Hill City, United States Bird Dog Equity Partners LLC Full timeEOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. DescriptionJob Title: Guest Services Representative Job Type: Variable or...
-
Guest Service Representative
6 days ago
Panama City, United States Nothing Bundt Cakes Full timeGuest Service Representative is our front of house staff. Duties include greeting guests, working on the point of sale system, stocking supplies, crafting our cakes, and working as a team member. Must be willing to work weekends as needed.
-
Guest Service Representative
2 months ago
Kansas City, United States Nothing Bundt Cakes #80 Full timeJob DescriptionJob DescriptionPT, Mon-Sat, Flexible between the hours of 9:30am-3pm or 4pm, 3pm-6:30pm, and Employee Discounts.The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service...
-
Guest Services Representative
3 weeks ago
Park City, United States LaTour Hotels & Resorts, Inc. Full timeThe Guest Service Representative/ Housekeeping Hybrid (GSRHH) establishes a positive rapport with guests and provides excellent guest services from the first greeting through check-out. This position helps to ensure that guests feel welcome, that the Guest Service, Housekeeper, Representative, Guest, Retail
-
Guest Service Representative
2 weeks ago
Kansas City, United States Nothing Bundt Cakes #80 Full timePT, Mon-Sat, Flexible between the hours of 9:30am-3pm or 4pm, 3pm-6:30pm, and Employee Discounts. The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of...
-
Guest Services Representative
5 days ago
Kansas City, United States HAMPTON INN & SUITES - KANSAS CITY DOWNTOWN-CROSSROADS Full timeJob DescriptionJob DescriptionHampton Inn and Suites Kansas City Downtown Crossroads is seeking an energetic, outgoing, customer service pro to fill our Guest Services Representative position. As a Guest Services Representative, you’ll be able to showcase your customer service skills and create exceptional guest experiences while enjoying a fun work...
-
Guest Services Representative
7 days ago
Kansas City, United States HAMPTON INN & SUITES - KANSAS CITY DOWNTOWN-CROSSROADS Full timeHampton Inn and Suites Kansas City Downtown Crossroads is seeking an energetic, outgoing, customer service pro to fill our Guest Services Representative position. As a Guest Services Representative, you’ll be able to showcase your customer service skills and create exceptional guest experiences while enjoying a fun work environment with a competitive...
-
Guest Services Representative
3 days ago
Kansas City, United States HAMPTON INN & SUITES - KANSAS CITY DOWNTOWN-CROSSROADS Full timeHampton Inn and Suites Kansas City Downtown Crossroads is seeking an energetic, outgoing, customer service pro to fill our Guest Services Representative position. As a Guest Services Representative, you’ll be able to showcase your customer service skills and create exceptional guest experiences while enjoying a fun work environment with a competitive...
-
Guest Service Representative
5 days ago
Panama City, United States Nothing Bundt Cakes - Panama City Full timeJob DescriptionJob DescriptionGuest Service Representative is our front of house staff. Duties include greeting guests, working on the point of sale system, stocking supplies, crafting our cakes, and working as a team member. Must be willing to work weekends as needed.