See more Collapse

Guest Service Representative

1 month ago

Lincoln, United States Buffalo Lodging Associates, LLC Full time
Job DescriptionJob Description

We are currently looking for front desk agents to join our Team The Courtyard® by Marriott -Providence Lincoln is situated minutes from Twin River Casino, Bryant University and Kirkbrae Country Club, and is only 9 miles from everything Downtown Providence has to offer. With 129 beautifully appointed guest rooms, we also have our onsite Bistro Restaurant & Bar which provides healthy breakfast, Starbucks® products and evening dining with a full bar. The Courtyard by Marriott is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

The Front Desk Agent is the face of the hotel, and provides superior service to all guests. Responsibilities include:

  • Greeting guests, complete the check- in/ check-out procedure through the Property management system while obtaining and storing pertinent information.
  • Handles cash, credit card information and goods at the property
  • Identifying the needs of each guest and provides relevant information regarding the hotel services and amenities, to create an accommodating environment for all. Respond to all guest requests in a timely manner.
  • Taking reservations from incoming callers while providing excellence in service and inputs all information into the hotel management system. Updates and cancels reservations in the system as requested by the guest.

This is a Full-Time position. The hours will typically be 3PM-11PM, but must have open availability, including weekends and holidays.

At Buffalo Lodging, we are committed to keeping our most important assets – our employees – healthy, happy and productive. To achieve this, we offer a variety of benefits including the following:

  • Paid Weekly (Every Friday)
  • Medical, Dental & Vision Insurance
  • Competitive 401 (k) Retirement Savings Plan with Generous Employer Match
  • Paid Vacation and Sick Time
  • Paid Holidays
  • Tuition Reimbursement
  • Flexible Spending Account
  • Company Paid Life Insurance
  • Company Paid Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Employee Assistance Program
  • Hotel Discounts – for You, Your Friends and Family
  • Wellness Programs
  • Monthly Employee Appreciation Activities & Events
  • Learning and Development Opportunities
  • Employee Referral Program

We have other current jobs related to this field that you can find below

  • Guest Service Representative

    4 weeks ago

    Lincoln, United States Nothing Bundt Cakes Full time

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...

  • Guest Service Representative

    3 weeks ago

    Lincoln, United States Residence Inn Providence Lincoln Full time

    As **Guest Service Representative**, you are the first and last impression on our guests. You are responsible for check-in, check-out, front desk operations, market sales and all other guest interactions. You strive to exceed established standards at every opportunity and take pride in the overall look and feel of the front desk, lobby, and surrounding...

  • Guest Service Representative

    2 weeks ago

    Lincoln, Nebraska, United States Schulte Companies Full time

    Graduate Hotels, is seeking a Guest Service Representative to join Graduate Lincolnand its brilliant team of hospitality enthusiasts. Graduate Hotels creates authentic, spirited spaces that connect travelers, students and locals alike. Through thoughtfully curated design, creative F B and community-focused events, we create hotels worthy of their...

  • Guest Service Representative

    4 weeks ago

    Lincoln, United States Nothing Bundt Cakes Full time

    At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll...

  • Guest Service Representative

    4 weeks ago

    Lincoln, United States Buffalo Lodging Associates Full time

    We are currently looking for front desk agents to join our Team! The Courtyard by Marriott -Providence Lincoln is situated minutes from Twin River Casino, Bryant University and Kirkbrae Country Club, and is only 9 miles from everything Downtown Providence has to offer. With 129 beautifully appointed guest rooms, we also have our onsite Bistro Restaurant &...

  • Guest Service Representative

    4 weeks ago

    Lincoln, United States Buffalo Lodging Associates, LLC Full time

    Job DescriptionJob DescriptionWe are currently looking for front desk agents to join our Team! The Courtyard® by Marriott -Providence Lincoln is situated minutes from Twin River Casino, Bryant University and Kirkbrae Country Club, and is only 9 miles from everything Downtown Providence has to offer. With 129 beautifully appointed guest rooms, we also have...

  • Guest Service Representative

    6 days ago

    Lincoln, United States Buffalo Lodging Associates Full time

    We are currently looking for front desk agents to join our Team! The Courtyard® by Marriott -Providence Lincoln is situated minutes from Twin River Casino, Bryant University and Kirkbrae Country Club, and is only 9 miles from everything Downtown Providence has to offer.With 129 beautifully appointed guest rooms, we also have our onsite Bistro Restaurant &...

  • Guest Service Representative

    1 month ago

    Lincoln, United States Graduate Hotels Full time

    Description Graduate Hotels®, is seeking a Guest Service Representative to join Graduate Lincoln and its brilliant team of hospitality enthusiasts.  Graduate Hotels creates authentic, spirited spaces that connect travelers, students and locals alike. Through thoughtfully curated design, creative F&B and community-focused events, we create hotels...

  • Guest Service Representative

    4 weeks ago

    Lincoln, United States Schulte Companies Full time

    Description Graduate Hotels®, is seeking a Guest Service Representative to join Graduate Lincolnand its brilliant team of hospitality enthusiasts. Graduate Hotels creates authentic, spirited spaces that connect travelers, students and locals alike. Through thoughtfully curated design, creative F B and community-focused events, we create hotels worthy of...

  • Guest Service Representative

    7 hours ago

    Lincoln, United States Schulte Companies Full time

    Job DescriptionCollegiate Hotel Group®, is seeking a Guest Service Representative to join Graduate Lincolnand its brilliant team of hospitality enthusiasts. JOB DUTIES AND RESPONSIBILITIESGreets guests as they arrive, focusing on personal recognition in a warm and authentic manner Reviews arrival list daily and assists in preparing, assembling and...

  • Guest Service Representative

    2 weeks ago

    Lincoln, United States Schulte Companies Full time

    Job DescriptionCollegiate Hotel Group®, is seeking a Guest Service Representative to join Graduate Lincolnand its brilliant team of hospitality enthusiasts. JOB DUTIES AND RESPONSIBILITIESGreets guests as they arrive, focusing on personal recognition in a warm and authentic manner Reviews arrival list daily and assists in preparing, assembling and...

  • Member Services Representative

    2 weeks ago

    Lincoln, United States Crunch Fitness Full time

    Description The Member Services Representative (MSR) is the first and last interaction our members have at our facilities so they are the face of our operation! The MSR handles all preliminary guest questions and concerns and works to maintain a fun and supportive atmosphere for our members. Position Requirements Expectations Greet all members & guests...

  • Guest Services Agent

    4 weeks ago

    Lincoln, United States Avantic Lodging Enterprises Full time

    Job SummaryGuest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive,...

  • Guest Services Agent

    4 weeks ago

    Lincoln, United States Avantic Lodging Enterprises Full time

    Job DescriptionJob DescriptionJob SummaryGuest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge...

  • Customer Service Representative/cashier

    2 weeks ago

    Lincoln, United States Thorntons Full time

    **THORNTONS IS HIRING!** **PART TIME** Guest Service Representatives/Cashiers at our Keokuk Street location in Lincoln for 2nd shift, **Availability** needs to be anytime between **noon and 11p**. Competitive Compensation at $15.50-17.00 per hour, overnight cashiers make $1 hour shift differential. We are looking for energetic, professional, career minded...

  • Member Services Representative

    1 week ago

    Lincoln, United States Planet Fitness - aFIRM, LLC Full time

    Job DescriptionJob DescriptionJob SummaryMonday - Thursday - Friday8am - 2pmThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and ResponsibilitiesGreet members, prospective members and...

  • Member Service Representative-twilight Hours

    1 week ago

    Lincoln, United States Ymca Of Pawtucket Full time

    ***: This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. The Membership Representative at Anytown YMCA maintains a supportive, positive atmosphere that welcomes and respects all individuals. The Membership...

  • Guest Services Team Members

    4 weeks ago

    Lincoln, Nebraska, United States teamworkonline Full time

    DEPARTMENT: Guest Services Team (Food & Beverage/General Store/Ticketing)POSITIONS INCLUDE: Team Members, Team LeadsHOURS:Flexible scheduling to work around your schedulesExtended/irregular hours including evenings, weekends and holidays as needed and availableUp to 40 hours/week availableOngoing hours available year round based on eventsJOB DESCRIPTION:The...

  • Guest Services Team Members

    4 weeks ago

    Lincoln, United States teamworkonline Full time

    DEPARTMENT: Guest Services Team (Food & Beverage/General Store/Ticketing)POSITIONS INCLUDE: Team Members, Team LeadsHOURS:Flexible scheduling to work around your schedulesExtended/irregular hours including evenings, weekends and holidays as needed and availableUp to 40 hours/week availableOngoing hours available year round based on eventsJOB DESCRIPTION:The...

  • Member Services Representative Weekends

    2 weeks ago

    Lincoln, United States Planet Fitness Full time

    Job Summary Saturday 11am - 7pm Sunday 2pm - 10pm  The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities  Greet members, prospective members and guests,...