HVAC Comfort Advisor
2 weeks ago
Chilly Ben's is now hiring an HVAC Comfort Advisor. Our Comfort Advisor position is responsible for providing in home quotes to residential customers that are looking to replace their HVAC systems. Below are the job duties.
· EXCELLENT communicating skills required. Both verbal and written.
· Identify and develop opportunities
· Engage directly with customers to discuss needs or found issues during visit
· Follow-up on each call for highest potential for success
· Communicate with service technicians when they turn over a call.
· Work with technician to establish customer relationship
· Present replacement options to homeowners to help them make an informed buying decision.
· Discuss the findings of the photos with the technician
· Conduct post call follow-ups for customer satisfaction and capture any lost revenue potential as needed
· Partner with admin to verify “compliance” procedures
· Work with multiple financing companies to help secure financing for homeowner purchases.
· Follow all processes and procedures to complete this job.
Physical Demands: Prolonged periods of sitting at a desk and working on a computer. Driving from home to home. Ability to get in crawl spaces and attics. Reasonable accommodations may be made to enable individuals with disabilities to perform these position specific essential functions.
Requirements
- 2 years of Sales experience
- 2 years HVAC experience
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