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Warehouse Associate

3 months ago

Bensenville, United States Aramex Full time
Job DescriptionJob Description

Job Purpose: Aramex a leading global provider of logistics and transportation solutions that include express courier delivery, freight forwarding, supply chain management, e-commerce and record management service is seeking a Warehouse Associate to join our team at our Chicago, IL.

Duties and Responsibilities:

  • Promote a positive relationship with the client by ensuring excellent, timely, and proactive customer service

  • Communicate with carriers, overseas agents, and customers via telephone and email.

  • Take booking requests and export customer service calls.

  • Ensure current buying/selling rates are set-up for every export shipment.

  • Complete proper export documentation and send pre-alerts.

  • Request documents from the shipper as required, this includes the power of attorney, commercial invoice, packing list, insurance certificate and SLI.

  • Check the shipments in the warehouse as needed to ensure that the shipping documents correspond to the actual shipments.

  • Create quotations for individual shipments, including estimating prices for the shipper and selecting transportation companies to use

  • Review standard operation procedures to ensure compliance with all regulations, TSA, ISO,

  • Receive, review, and process high-volume and/or complex export transactions for client(s), including booking, documentation, and billing

  • Process data through the company’s system and submit shipment information to various government agencies as required

  • Process bills of lading for outgoing shipments

  • Track and review shipping status to ensure timely departure/delivery of freight; enter milestone data

  • Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the International Air Transport Association and Code of Federal Regulations

Qualifications

· Prior experience in freight forwarding / logistics environment (Preferred)

· Strong proficiency in Microsoft Office, particularly Excel, Word, and Outlook

· Must have a collaborative and team player personality

· Basic English reading, writing and arithmetic skills required. Minimum high school diploma or equivalent.

· Knowledge of office processes, procedures, and technology.

· Hazardous Materials training in accordance with regulations.

· Knowledge of government regulations including but not limited to TSA, CBP, ITAR, and EAR

Working Conditions

· Normal office work environment

· Occasional before and after work hours at the discretion of the Supervisor

Physical Requirements

· Must be able to stand or sit for long periods

· Must have physically ability to move around warehouse

Professional Skills

· Good ethics and integrity.

· Professional positive demeanor

· Ability to work independently.

· Strong attention to detail.

· Analytical problem solving

Job Type: Full-time