Personal Injury Intake Specialist
7 days ago
AK Law Firm
Personal Injury Intake Specialist - 1099 Independent Contractor
We are a personal injury law firm that has an exciting Contractor opportunity for a Personal Injury Intake Specialist in our Houston office. The AK Law Firm is rapidly growing and has a need for a 1099 Independent Contractor to handle one of our prestigious accounts. The contractor will be the sole point of contact for this role in our Intake Department, and will assist with new and potential clients.
Here at AK Law Firm, we are redefining the work environment culture of personal injury law firms. We value our clients as well as valuing and appreciating our employees. We offer great compensation, a rich benefit package (firm pays for 80%-100% of benefits) and a thriving work culture. We are raising the standard in all we do.
MAJOR RESPONSIBILITIES:
- Answer all new Potential New Clients incoming and outgoing calls in a timely manner as providing Excellent Client Services to all Potential Clients, this would be a priority to anything else that is being completed.
- Establish a positive, trusting rapport with potential clients immediately over the phone.
- Conduct a brief but thorough intake by using a ‘Scripted’ Intake Questionnaire to effectively determine liability, damages, and source of recovery.
- Speak with confidence and sell the AK Law Firm as the best choice for the potential new client.
- Immediately verify if the lead is a qualified lead and send the contract to the potential client to make sure the potential client signs our contract while on the phone.
- Utilize Lead Docket (intake case management software) effectively and in compliance with the firm’s Standard Operating Procedures (SOPs)
- Follow up calls to potential clients who have not signed a retainer at prescribed interval. per department protocols.
- Achieve 90% success rate in signing new callers who we can and want to help (“Wanted” Leads).
- Help create a positive team environment by communicating with each team member to ensure all potential new clients are given prompt attention.
- Be able to refer to any cases that fall outside of our general practice area and follow-up to confirm referral is accepted.
- Willingness to learn new procedures, new methods and to adapt to sudden changes in daily Intake operations.
- Ability to organize, prioritize and time-management of assigned tasks.
- Able to have fun, energized, positive thinking and enthusiasm and ready to start a new career.
- Customer Service or Call-Center Background
- Management experience (desired but not required)
- Bilingual is a MUST
REQUIREMENTS:
- Bilingual (English/Spanish)
- Located in Houston, Texas
- Able to work onsite, remote model is not offered for this role.
- Able to work various shifts to accommodate the firms client base.
QUALIFICATIONS:
- Face of the firm who drives to meet prospective clients to explain the process and explain our contract to them.
- Sales and negotiations skills.
- Excellent customer service skills.
- A proficient background in legal intake is required.
EEOC Statement
It is the policy of AK Law Firm to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
-
Houston, United States M&Y Personal Injury Lawyers Full timeJob DescriptionJob DescriptionARE YOU A CLOSER WHEN IT COMES TO TELEMARKETING SALES?DO YOU SPEAK PERSUASIVELY AND EFFECTIVELY TO WHERE YOU CONVINCE WHOEVER YOU ARE TALKING TO THAT THEY NEED THE PRODUCT OR SERVICE YOU ARE SELLING?ARE YOU TIRELESS ON THE PHONES TO WHERE YOU CAN MAKE AND RECEIVE 100+ CALLS A DAY AND SPEND 6-8 HOURS ON THE PHONE?***If you...
-
Houston, United States M&Y Personal Injury Lawyers Full timeJob DescriptionJob DescriptionARE YOU A CLOSER WHEN IT COMES TO TELEMARKETING SALES?DO YOU SPEAK PERSUASIVELY AND EFFECTIVELY TO WHERE YOU CONVINCE WHOEVER YOU ARE TALKING TO THAT THEY NEED THE PRODUCT OR SERVICE YOU ARE SELLING?ARE YOU TIRELESS ON THE PHONES TO WHERE YOU CAN MAKE AND RECEIVE 100+ CALLS A DAY AND SPEND 6-8 HOURS ON THE PHONE?***If you...
-
Personal Injury Intake Specialist
2 weeks ago
Houston, United States D Miller & Associates PLLC Full timeJob DescriptionJob DescriptionWhy work with us D. Miller & Associates, PLLC is a well-respected, personal injury law firm in the Houston, Texas area. Our firm is a minority-based entity that provides opportunities for growth as we promote from within. We have a passion for positively impacting our local communities through advocacy and service. We strive to...
-
Personal Injury Intake Specialist
1 month ago
Houston, United States D Miller & Associates PLLC Full timeJob DescriptionJob DescriptionWhy work with us D. Miller & Associates, PLLC is a well-respected, personal injury law firm in the Houston, Texas area. Our firm is a minority-based entity that provides opportunities for growth as we promote from within. We have a passion for positively impacting our local communities through advocacy and service. We strive to...
-
Personal Injury Intake Specialist
3 weeks ago
Houston, United States AK Law Firm Full timeJob DescriptionJob DescriptionAK Law FirmPersonal Injury Intake Specialist - Multiple Positions We are a personal injury law firm that has an exciting full-time employment opportunity for a Personal Injury Intake Specialist in our Houston office. The AK Law Firm is rapidly growing and has a need for three experienced Personal Injury Intake Specialist. Here...
-
Personal Injury Intake Specialist
2 weeks ago
Houston, United States AK Law Firm Full timeJob DescriptionJob DescriptionAK Law FirmPersonal Injury Intake Specialist - Multiple Positions We are a personal injury law firm that has an exciting full-time employment opportunity for a Personal Injury Intake Specialist in our Houston office. The AK Law Firm is rapidly growing and has a need for three experienced Personal Injury Intake Specialist. Here...
-
Houston, United States AK Law Firm Full timeJob DescriptionJob DescriptionAK Law FirmIndependent Contractor - Personal Injury Intake Specialist We are a personal injury law firm that has an exciting full-time employment opportunity for an Independent Contractor Intake Specialist in our Houston office. The AK Law Firm is rapidly growing and has a need for an experienced Personal Injury Intake...
-
Houston, United States M&Y Personal Injury Lawyers Full timeJob DescriptionJob DescriptionOur office is looking for a legal assistant/case manager/paralegal to handle all aspects of a pre-litigation personal injury case from A to Z, including doing the intake, sending the letters of representation, coordinating and assisting with medical treatment (this is the most important component), collecting medical records,...
-
Personal Injury Intake Specialist
2 months ago
Houston, United States D Miller & Associates PLLC Full timeWhy work with us D. Miller & Associates, PLLC is a well-respected, personal injury law firm in the Houston, Texas area. Our firm is a minority-based entity that provides opportunities for growth as we promote from within. We have a passion for positively impacting our local communities through advocacy and service. We strive to provide a work environment...
-
Personal Injury Intake Specialist
1 day ago
Houston, United States D Miller & Associates PLLC Full timeWhy work with us D. Miller & Associates, PLLC is a well-respected, personal injury law firm in the Houston, Texas area. Our firm is a minority-based entity that provides opportunities for growth as we promote from within. We have a passion for positively impacting our local communities through advocacy and service. We strive to provide a work environment...
-
Personal Injury Intake Specialist
2 weeks ago
Houston, United States D Miller & Associates PLLC Full timeWhy work with us D. Miller & Associates, PLLC is a well-respected, personal injury law firm in the Houston, Texas area. Our firm is a minority-based entity that provides opportunities for growth as we promote from within. We have a passion for positively impacting our local communities through advocacy and service. We strive to provide a work environment...
-
Experience Intake Specialist
3 weeks ago
Houston, United States AK Law Firm Full timeJob DescriptionJob DescriptionAK Law FirmIntake Specialist We are a personal injury law firm that has an exciting full-time employment opportunity for an Intake Specialist in our Houston office.Here at AK Law Firm, we are redefining the work environment culture of personal injury law firms. We value our clients as well as valuing and appreciating our...
-
Experience Intake Specialist
7 days ago
Houston, Texas, United States AK Law Firm Full timeAK Law FirmIntake SpecialistWe are a personal injury law firm that has an exciting full-time employment opportunity for an Intake Specialist in our Houston office.Here at AK Law Firm, we are redefining the work environment culture of personal injury law firms. We value our clients as well as valuing and appreciating our employees. We offer great...
-
Personal Injury Attorney
7 days ago
Houston, United States The Panther Group Full timeWe are a growing Personal Injury Firm, looking to bring on experienced personal injury attorneys to join our team. We specialize in auto accidents and work accidents. Excellent benefits, with great pay. Come join our team!Requirements:4+ years of personal injury experienceBe licensed in the State of TexasSpanish speaking is a plusBe able to work...
-
Personal Injury Attorney
2 months ago
Houston, United States The Panther Group Full timeWe are a growing Personal Injury Firm, looking to bring on experienced personal injury attorneys to join our team. We specialize in auto accidents and work accidents. Excellent benefits, with great pay. Come join our team!Requirements:2+ years of personal injury experienceBe licensed in the State of TexasSpanish speaking is a plusBe able to work...
-
Personal Injury Attorney
3 hours ago
Houston, United States The Panther Group Full timeWe are a growing Personal Injury Firm, looking to bring on experienced personal injury attorneys to join our team. We specialize in auto accidents and work accidents. Excellent benefits, with great pay. Come join our team!Requirements:4+ years of personal injury experienceBe licensed in the State of TexasSpanish speaking is a plusBe able to work...
-
Intake and Investigation Specialist
4 weeks ago
Houston, United States The Law Offices of Omar Khawaja Full timeJob DescriptionJob DescriptionIntake and Investigations SpecialistOur firm is seeking an intake and investigation specialist to join our office near the Galleria. You must have at least TWO (2) years of prior personal injury experience. Responsibilities· Case sign up and screening· Open new files· Send Letter of Protection· Send Letter of...
-
Intake and Investigation Specialist
2 months ago
Houston, United States The Law Offices of Omar Khawaja Full timeJob DescriptionJob DescriptionIntake and Investigations SpecialistOur firm is seeking an intake and investigation specialist to join our office near the Galleria. You must have at least TWO (2) years of prior personal injury experience. Responsibilities· Case sign up and screening· Open new files· Send Letter of Protection· Send Letter of...
-
Intake and Investigation Specialist
3 weeks ago
Houston, United States The Law Offices of Omar Khawaja Full timeJob DescriptionJob DescriptionIntake and Investigations SpecialistOur firm is seeking an intake and investigation specialist to join our office near the Galleria. You must have at least TWO (2) years of prior personal injury experience. Responsibilities· Case sign up and screening· Open new files· Send Letter of Protection· Send Letter of...
-
Associate Attorney
3 weeks ago
Houston, United States Husain Law + Associates, PC Full timeJob DescriptionJob DescriptionPersonal injury law firm in the Galleria area is seeking an experienced personal injury associate to join our practice. The ideal candidate should preferably have 2 to 5 years experience working on personal injury cases. Bilingual in English/Spanish is a plus. Responsibilities:•Handle cases from intake to...
