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Nordstrom Counter Manager
3 months ago
Charlotte Tilbury, a renowned beauty company, is seeking a passionate and driven individual to join their team as a Nordstrom Counter Manager. With over 27 years of experience in the beauty industry, Charlotte Tilbury has become a global leader in magic makeup and skincare innovations. The company has experienced remarkable success, with a collection loved by supermodels, starlets, entrepreneurs, and icons. As a Counter Manager, you will have the opportunity to contribute to this success and help make beauty dreams come true around the world.
Responsibilities
- Manage the day-to-day operations of the Charlotte Tilbury counter at Nordstrom, ensuring a seamless and exceptional customer experience
- Lead and motivate a team of beauty advisors, providing guidance and support to achieve sales targets and deliver exceptional customer service
- Develop and maintain strong relationships with Nordstrom management and staff, collaborating on promotional strategies and driving sales initiatives
- Conduct regular training sessions to educate beauty advisors on product knowledge, brand heritage, and the art of makeup application
- Monitor and analyze sales performance, identifying areas for improvement and implementing strategies to maximize productivity and sales growth
- Plan and execute special events and promotions to drive traffic and increase brand awareness
- Maintain visual merchandising standards to showcase the Charlotte Tilbury brand and create an enticing shopping environment for customers
Requirements
- 2+ years of experience in retail sales or beauty industry, with a proven track record of meeting or exceeding sales targets
- Strong leadership skills with the ability to inspire and motivate a team
- Excellent communication and interpersonal skills to build relationships with customers and colleagues
- Passion for beauty, with a deep understanding of makeup application techniques and skincare
- Knowledge of the beauty industry, trends, and competitor landscape
- Ability to thrive in a fast-paced, dynamic environment
- Flexibility with schedule, including weekends and holidays, as required
- Demonstrated ability to multitask and prioritize effectively to meet deadlines
Benefits
Subject to Nordstrom Policies and Benefits