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Sales Coordinator Call Center Rep

4 months ago


Los Angeles, United States Wollborg Michelson Recruiting Full time
Job DescriptionJob Description

We’re seeking a Sale Coordinator II who will be responsible for triaging enrolling prospects.

Details:

  • Pay: $22.80
  • Hours: Monday- Sunday from 8am-8pm; hours will vary.
  • MUST be flexible and able to work weekends
  • Start Date: September 16th
  • 3 month contract with possibility of extension
  • Call Center Experience is preferred
  • Will be supporting the increased call and enrollment volume during Medicare AEP

Summary

The Triage & Enrollment Coordinator is a member of the Medicare Sales Team and responsible for successfully triaging calls enrolling prospects and members over the phone into new plans. The Triage & Enrollment Coordinator is an extended team member of the sales team and works on a regular basis with assigned sales teams and possibly producers.

This position reports into the sales organization. Main responsibilities include sales support for telephonic enrollments in a call center environment entering accurate and timely date into systems.

The Triage & Enrollment Coordinator is principally in the office and will require to work during our extended hours of operation including weekends. This position is a great opportunity for someone to develop skills and knowledge in serving as a support role for Inside Sales.

Duties:

  • Answers and responds to incoming calls from prospective members
  • Identifies potential sales calls and filters out other non-sales calls to their corresponding areas
  • Makes outbound calls to soft quality sales leads or follow up on missing information
  • Coordinates admin requests from the team
  • Responsible for entering accurate and timely data into the respective systems
  • Provides administrative support as required
  • Completes telephonic applications following an approved script
  • Coordinates with other departments to ensure timely and appropriate responses
  • Capable of effectively navigating through multiple applications/system to efficiently locate and complete processing tasks.

Education Required

  • High School Diploma or GED

To find out more, apply and schedule an interview with a recruiter today

Wollborg Michelson Recruiting does require all applicants to be able to provide proof that they are fully vaccinated from COVID prior to their start date, unless otherwise prohibited by law. Wollborg Michelson Recruiting is an Equal Opportunity Employer and prohibits discrimination of any kind. We ensure job offers are made based of one’s employment experience, skills, and qualifications, regardless of race, gender, ethnic origin, or any other classification protected by law. All applicants must furnish proper identification to prove their legal right to work in the US upon a job offer. We participate in E-Verify to confirm one’s right to work in the US. Wollborg Michelson Recruiting does not provide sponsorship for an employment-based visa status.