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Front Desk Receptionist

4 months ago


Arvada, United States ARVADA PHARMACY Full time
Job DescriptionJob Description

Job Description:

We are seeking a dedicated and professional Front Desk Receptionist to join our team. The candidate must be bilingual (English/Spanish) and possess strong organizational and customer service skills. As a Front Desk Receptionist, you will be the first point of contact for visitors and patients, ensuring a welcoming and efficient experience.

Responsibilities:

  • Customer Service:

    • Answer a high volume of incoming phone calls efficiently.

    • Greet visitors and patients warmly as they enter and leave the building.

    • Provide product education and address customer issues through incoming calls and in person.

  • Administrative Duties:

    • Schedule new and existing patients.

    • Verify and enter insurance information accurately.

    • Maintain patient records in accordance with HIPAA regulations.

    • Assist with administrative tasks such as filing, faxing, and data entry.

  • Organizational Skills:

    • Maintain strong organizational skills with attention to detail.

    • Ensure store cleanliness and restock supplies as needed.

Qualifications:

  • Must be bilingual (English/Spanish).

  • Strong communication and interpersonal skills.

  • Ability to handle a high volume of phone calls efficiently.

  • Detail-oriented with strong organizational skills.

  • Experience in a customer service or front desk role.

  • Basic clerical skills, including data entry, filing, and administrative support.