Surgical Scheduler

3 months ago

Wayne, United States Centers for Neurosurgery Spine & Orthopedics Full time
Job DescriptionJob Description

CNSO is a multi-specialty surgical practice with several office locations throughout Northern New Jersey.  The surgical specialties include pain management, neurosurgery, orthopedic spine surgery, plastics, reconstructive surgery, and hand surgery.  The CNSO Surgical Scheduler will organize, initiate, and complete the scheduling of surgical cases for surgeons and their patients.  The goal of the Surgical Scheduler is to maximize the surgeon’s time operating each week during the surgeon’s designated operating time at each hospital. Acting as a liaison between the surgeon, hospitals, patients, and medical equipment manufacturers, the mission of the position is to provide a seamless scheduling experience for the patients.

Responsibilities will include:

  • Ensure patients have proper medical clearance and pre-surgical testing as directed by the surgeon.
  • Secure verification of benefits and pre-certification authorization or utilize company’s verification and authorization team to secure.
  • Schedule patients’ surgeries as per the surgeon’s documented booking sheet.
  • Schedule physicians, co-surgeons, or surgical assistants within practice management scheduling system.
  • Keep patients informed of surgical scheduling status and timeframes.
  • Provide pre-operative and post-operative information to patients.
  • Must have open communication with colleagues and keep the team aware of issues and concerns that impact the pre-cert process.
  • Minimize cancellations and maximize efficiency and throughput of patients’ surgical scheduling.

Skills and Experience:

  • Positive and professional demeanor.
  • Attention to detail.
  • Minimum three years of experience as a surgery scheduler for a medical office or hospital.
  • Basic understanding of the use of CPT and ICD-10 codes.
  • Basic knowledge of medical terminology related to pain management, spine surgery, brain surgery, plastics, or hand surgery is preferred.
  • Basic understanding of types of insurance such as Major Medical, Personal Injury, Workers Compensation.
  • Ability to organize, prioritize, and manage multiple tasks, to meet deadlines.
  • Proficient in Microsoft Office Suite (Outlook, Word, Excel)
  • Knowledge of eClinical Works (not a requirement)

Education:

  • High School Diploma or equivalent; college degree a plus
Company DescriptionWe are a Multi-specialty Neurosurgery & Spine office. The mission of CNSO is to provide uncompromising outstanding surgical, pain management and physical therapy care, where patients and employees alike are treated with the dignity, respect, and uniqueness that every human being deserves. Our highly trained, board-certified surgeons, pain management physicians, physicians' assistants, nurse practitioners, and our exceptionally qualified office staff achieve this by creating a patient-centric environment where privacy is respected, quality of care is excellent, safety is paramount, and compassion is second nature.Company DescriptionWe are a Multi-specialty Neurosurgery & Spine office. The mission of CNSO is to provide uncompromising outstanding surgical, pain management and physical therapy care, where patients and employees alike are treated with the dignity, respect, and uniqueness that every human being deserves. Our highly trained, board-certified surgeons, pain management physicians, physicians' assistants, nurse practitioners, and our exceptionally qualified office staff achieve this by creating a patient-centric environment where privacy is respected, quality of care is excellent, safety is paramount, and compassion is second nature.

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