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Inside Sales Representative

2 months ago

Columbus, United States DivIHN Full time
Job DescriptionJob Description

Title: Inside Sales Representative (HYBRID)

Location: Columbus, OH

This position is located at our distribution facility in Columbus Ohio and is a Hybrid role. 3 Days in office, 2 days remote.

 

Position Summary:

This position will report to the Marketing Product Manager and will call on standard fabricators, house accounts, and distributor/dealer accounts within the Component Hardware US territory. These accounts across the US will be proactively reached out to by email, phone and scheduled Teams and Customer Intimacy/Inventory Review calls.

 

This position is located at our distribution facility at 6732 Shook Road Columbus Ohio and is a Hybrid role - 3 Days in office, 2 days remote.

 

Principal Duties & Responsibilities (Essential Functions):

  • Builds lasting customer relationships through prospecting, qualifying, and cold calling, and closing sales opportunities
  • Identifies needs and proposes unique solutions to solve customer’s problems
  • Meets or exceeds all performance and revenue goals
  • Collaborates with other team members to improve performance and bring greater value to our customers
  • Conducts outbound calls to contacts identified by the marketing team (e.g. fabricators, service providers, distributors) and responds to new incoming customer calls
  • Establishes rapport with new contacts to develop potential new business
  • Identifies opportunities for CHG’s catalogue items
  • Develops proposals and pricing within existing parameters for owned accounts, as well as, negotiating final pricing and contracts
  • Creates sales plans, identifies and interprets buying trends to grow accounts, and increases catalogue penetration in owned standard accounts
  • Works with sales management to drive “win-back” action plan for lost accounts

Education/Experience:

  • BA/BS degree highly preferred
  • 4+ years of inside sales experience
  • Past work experience in a durable goods manufacturing, distribution, or equipment sales environment working within sales, sales operations and/or customer service is desirable

Knowledge, Skills & Abilities:

  • An aggressive go-getter that loves making calls and closing deals
  • A dynamic personality that can establish and cultivate great relationships over the phone
  • A self-starter with an assertive and positive attitude
  • A passion for follow up, follow through, and finishing what s/he started
  • Strong interpersonal, analytical, verbal and written communication skills; able to quickly and effectively articulate CHG’s value proposition to decision makers via the phone
  • Technically savvy and naturally curious about our customers, competitors and products to drive value and results
  • A positive team player that thrives in collaborative environments
  • Demonstrates initiative and personal drive in identifying new customers and opportunities
  • Expresses good product knowledge across all CHG catalog offerings and potential for special projects
  • Ability to multi-task, prioritize and manage time effectively between generating new sales and servicing existing accounts
  • Excellent planning and organizational skills
  • Professional, enthusiastic and assertive disposition towards customers
  • Conducts ad-hoc post-mortem reviews
  • Performs job duties necessary to provide excellent service required to maintain existing accounts while developing additional business from those accounts and new ones
  • Ensures that communications to customer is accurate, timely, and appropriate
  • Can operate independently
  • Proficiency in Microsoft Office (Excel, Word, Outlook), Power BI, Teams and Business Central preferred

Physical Demands:

While performing the duties of this job, the individual is regularly required to stand, walk, sit, talk, hear, and use hands and is frequently required to reach with hands and arms.